Results 171 to 180 of about 707,835 (202)

Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems

2013 IEEE 15th International Conference on e-Health Networking, Applications and Services (Healthcom 2013), 2013
Health information systems are becoming ubiquitous throughout healthcare delivery processes. Governments, enticed by the potential for improved patient care and cost reduction, are pushing for more integrated IT systems in healthcare. However, the successful adoption of these systems depends on the value they create as a service for healthcare ...
Jorge Grenha Teixeira, Lia Patricio, Leonel Nobrega, Larry Constantine, Raymond P. Fisk   +4 more
openaire   +1 more source

A Video Information Fidelity Evaluation Model in Intelligent Customer Service System

2022 IEEE 6th Advanced Information Technology, Electronic and Automation Control Conference (IAEAC ), 2022
Wenmin Wang, Senke Yang, Ming Cheng
openaire   +1 more source

Designing and Implementation of a RFID-Based VIP Customer Service Information Management System

2013
This paper proposes a VIP Customer Service Information Management (VCSIM) system in a clothing retail store based on RFID technology. In the VCSIM system, the VIP customer is identified when she entering the shop through the RFID tag embedded in her VIP card.
Zhe Ruan, Aihua Dong
openaire   +1 more source

New Customer Service Information System Using PHP and MySQL (Case Study: PDAM Barabai)

Nusantara Journal of Science and Technology
The development of information technology, particularly information systems, is increasingly optimized by users to facilitate the operations of a company. PDAM Tirta Dharma, as a state-owned company engaged in public services, specifically in the provision of drinking water, recognizes the need to utilize an information system to streamline its ...
Muhammad Rafii, Sofyar Sofyar, Sunni Risdayati   +2 more
openaire   +1 more source

The effect of water information systems on enhancing customer service delivery

The Journal of Informatics
The study has evaluated the effect of MajIS on enhancing customer service delivery by water and sanitation authority in Arusha city. The study used a descriptive research design and a mixed-method approach. The sample size was 113. Quantitative data was collected through a questionnaire, and qualitative data was collected through an interview guide ...
openaire   +1 more source

CUSTOMER DEMANDS INFORMATION PROCESSING FOR MODERN SERVICE SYSTEMS BASED FUZZY LOGIC

Computational Intelligence, 2010
XIAOBEI LIANG, YI LEI, BINGYONG TANG
openaire   +1 more source

Customer Service Support System by ITIL version 3 Operating Framework with the Geographic Information System

2023 IEEE International Conference on Cybernetics and Innovations (ICCI), 2023
Tawan Thanamatee, Thittaporn Ganokratanaa, Patiyuth Pramkeaw, Narumol Chumuang, Mahasak Ketcham   +4 more
openaire   +1 more source

The impact of corporate social responsibility on customer loyalty: The mediating role of corporate reputation, customer satisfaction, and trust

Sustainable Production and Consumption, 2021
Tahir Islam, Abdul Hameed Pitafi, Mahmood Rehmani   +2 more
exaly  

Investigation of Factors Affecting Customer Satisfaction in Information System Development Considering Service Quality

2023 14th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI), 2023
Atsushi Shimoda, Kentaro Ichimura
openaire   +1 more source

The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms

International Journal of Information Management, 2021
Jinxuan Lu
exaly