Results 51 to 60 of about 707,835 (202)
Indonesian Journal of Business and EntrepreneurshipA change in consumer behavior that increasingly uses digital systems in shopping encourages companies to implement an omnichannel sales system, as well as Indomaret.
Dayinta Fitriani Agritika +2 more
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A hybrid strategy for privacy-preserving recommendations for mobile shopping [PDF]
, 2014 To calculate recommendations, recommender systems col-lect and store huge amounts of users ’ personal data such as preferences, interaction behavior, or demographic infor-mation.
De Pessemier, Toon +2 more
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Complex Service Desk System for Incident Management Automation
Computing OpenLengthy waiting times and repetitive, routine requests can detrimentally impact the operational efficiency of the Service Desk department, ultimately jeopardizing customer loyalty to the company.
Michal Dostál
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Leveraging management information in improving call centre productivity
South African Journal of Information Management, 2016 Background: The availability and efficient use of management information is one of the key strategic levers in driving growth and competitiveness for companies.
Manthisana Mosese, Martie Mearns
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A QFD Approach for Cloud Computing Evaluation and Selection in KMS: A Case Study [PDF]
International Journal of Computational Intelligence Systems, 2014 Cloud computing services are a new information technology trend for business applications in knowledge management systems (KMS). The link between cloud computing services and KMS is a new concept, and methods for selecting multiple choice goals of cloud ...
Chin-Nung Liao, Hsing-Pei Kao
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Outsourcing of Disaggregated Services in Cloud-Based Enterprise Information Systems [PDF]
, 2014 In this paper, we examine outsourcing of disaggregated information-intensive services. Drawing on the theoretical streams of Global Information-Intensive Service Disaggregation and Transaction-Cost Economics, we formulate our research model to understand
Apte, Uday +4 more
core +2 more sources
ComTech, 2012 Performance brings important influence to the company’s competition level to survive in free trade. Many companies started to reorganize the company's strategy to review the company's strategic objectives.
Novan Zulkarnain
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Cogent Business & ManagementThis study examined the relationship between six logistics service quality (LSQ) dimensions (timeliness, return service, condition quality, personal communication, information quality, and price fairness) and customer behavior in cross-border e-commerce (
Noptanit Chotisarn +1 more
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Information logistics: A production-line approach to information services [PDF]
Logistics can be defined as the process of strategically managing the acquisition, movement, and storage of materials, parts, and finished inventory (and the related information flow) through the organization and its marketing channels in a cost ...
Adams, Dennis, Lee, Chee-Seng
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Peran E-crm (Electronic Customer Relationship Management) Dalam Meningkatkan Kualitas Pelayanan (Studi Pada Harris Hotel & Conventions Malang) [PDF]
, 2016 E-CRM (Electronic Customer Relationship Management) is one of business concepts and technology that supported by information systems to integrate all of business proccess that customer interacted. The most common E-CRM implementation in hotel industry is
Dewantara, R. Y. (Rizki) +2 more
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