Results 31 to 40 of about 23,411 (264)
IEEE Open Journal of Systems Engineering, 2023 Data-driven operations management methods can transform company operations, respond rapidly to customer demands, and enable new business models. However, companies face the challenge of measuring and evaluating how new technology will impact operational ...
Rodrigo Caporali De Andrade +2 more
doaj +1 more source
Agribusiness, EarlyView.ABSTRACT This paper examines the determinants of generative AI (GenAI) knowledge and usage among agricultural extension professionals. Drawing on survey data from agricultural extension personnel in Tennessee, we employ regression analyses and latent Dirichlet allocation (LDA) for topic modeling of open‐ended responses to study the knowledge and usage ...
Abdelaziz Lawani +3 more
wiley +1 more source
Improvement of automated management systems for microloans
Juvenis Scientia, 2019 The article discusses modern approaches to improving the management of microloans in remote customer service. The lack of full-fledged microfinance information systems reduces the efficiency of credit institutions, which, as a result, leads to an ...
V. V. Erokhin
doaj +1 more source
Does a Specialized Niche Market Vegetable Processor Enjoy Bargaining Power?
Agribusiness, EarlyView.ABSTRACT Agribusiness companies may achieve competitive advantage through specialization within niche markets. One such niche is the fresh‐cut fruit and vegetable market, which has been steadily growing in Germany. This study examines whether the specialization of a German fresh‐cut producer grants it with market power within this niche market.
Nikolas Bublik +3 more
wiley +1 more source
Agribusiness, EarlyView.ABSTRACT Innovation is essential for competitiveness in agribusiness facing dynamic environments. This study examines how market orientation, marketing, relational, and social capabilities influence innovation performance. Using data from 751 Spanish firms and a multi‐method approach that integrates Structural Equation Modeling (PLS‐SEM), Necessary ...
Beatriz Corchuelo Martínez‐Azúa +1 more
wiley +1 more source
The concept of interoperability in call centres and its associated benefits
South African Journal of Information ManagementBackground: Call centres, operating for over two decades and using human agents or self-help options, remain essential in customer service but struggle with fragmented information systems.
Michael H. Berning +2 more
doaj +1 more source
Jurnal Manajemen Teori dan Terapan, 2016 Measuring the level of customer satisfaction is one of the important factors to overcome the competition is rapidly increased. By knowing the level of customer satisfaction from services provided, the company could undertake the mapping of improved ...
Angga Dharmawan, Febriana Wurjaningrum
doaj +1 more source
Is Precision Agriculture Technology Adoption Persistently Overestimated?
Agribusiness, EarlyView.ABSTRACT Precision agriculture is sometimes assumed to diffuse steadily over time, and industry planning frequently extrapolates early adoption trends forward. This study evaluates the accuracy of such expectations by comparing agricultural input dealers' forecasts of future service offerings with the actual levels of offerings that dealerships ...
Trey Malone +5 more
wiley +1 more source
Implementation of a Customer Services Information Systems Strategy in a Higher Education Context [PDF]
, 2007 Higher education institutions (HEIs) in the United Kingdom are undergoing strategic changes, not least being the introduction of a new fees scheme and the identification of information and communication technologies (ICTs) as central to their strategic vision.
Tayfour A. Mohammed, Helen J. Richardson
openaire +1 more source
The Quality of Information System Applications and Service Quality Increases Customer Satisfaction
MIMBAR : Jurnal Sosial dan Pembangunan, 2023 Abstract. This paper examines the quality of service and the quality of online motorcycle taxi system applications that can affect consumer satisfaction during the Covid-19 pandemic. This research is the development of the TAM concept that provides hope, and can help to predict user attitudes and acceptance of information system technology.
openaire +1 more source