Results 51 to 60 of about 23,411 (264)
Leveraging management information in improving call centre productivity
South African Journal of Information Management, 2016 Background: The availability and efficient use of management information is one of the key strategic levers in driving growth and competitiveness for companies.
Manthisana Mosese, Martie Mearns
doaj +1 more source
International journal of business, economics & managementThe objectives to be obtained from the results of this research are: 1) To measure and test the influence, both partially and simultaneously, of knowledge of Service Quality and FSA Financial Information Service System(FISS) Information Quality on Customer Satisfaction at the Solo FSA Office.
Fatmah Eka Wulandari +2 more
openaire +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT Following the Royal Commission into Aged Care Quality and Safety, the Australian Government set a target for no‐one under 65 years of age to be living in residential aged care (RAC) by 2025. The numbers of young people in residential aged care (YPIRAC) have significantly declined since the start of the targets.
Elroy Dearn +4 more
wiley +1 more source
Information System Development for Receiving and Handling Customer Complaints in Public Services
Devotion : Journal of Research and Community Service, 2023 Good public service is one indicator of the success of a government in providing satisfaction for the community. Along with the development of information technology, the government is also trying to improve public services by developing information systems that make it easier for people to make complaints or complaints about public services.
openaire +1 more source
The Politics of Framing the Student Problem: Inquiries Into Australian Civics Education, 2006–2024
Australian Journal of Social Issues, EarlyView.ABSTRACT Recurring debates about civics, the kinds of history that should, and should not, be taught in school, and ‘standards debates’ about the ‘basics’ typically follow on the heels of recurring moral panics about the ‘declining’ state of ‘our’ education system.
Patrick O'Keeffe +2 more
wiley +1 more source
ComTech, 2012 Performance brings important influence to the company’s competition level to survive in free trade. Many companies started to reorganize the company's strategy to review the company's strategic objectives.
Novan Zulkarnain
doaj +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT The Aboriginal and Torres Strait Islander people of Australia require culturally responsive services. The Australian government has committed to establishing strategies to increase the size of the Aboriginal and Torres Strait Islander disability workforce; however, there is scant research on the factors influencing retention.
J. Gwynn +9 more
wiley +1 more source
Cogent Business & ManagementThis study examined the relationship between six logistics service quality (LSQ) dimensions (timeliness, return service, condition quality, personal communication, information quality, and price fairness) and customer behavior in cross-border e-commerce (
Noptanit Chotisarn +1 more
doaj +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT While Australia's National Disability Insurance Scheme (NDIS) was founded on principles of choice and control, for people with significant mental health challenges (what the NDIS calls ‘psychosocial disability’) these ideals often remain elusive. Support systems continue to be fractured and in the context of ongoing policy reforms, it is vital
Joel Hollier, Jennifer Smith‐Merry
wiley +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT Culturally responsive early childhood education (ECE) environments can increase child and family participation, enhance service quality, and improve developmental outcomes for children. Educators from culturally and linguistically diverse (CALD) backgrounds contribute to inclusive ECE and are crucial for addressing workforce shortages.
Sene Gide +4 more
wiley +1 more source