Results 51 to 60 of about 551,822 (211)

Building Customer Trust in e-commerce

open access: yesInternational Journal of Finance & Banking Studies (2147-4486), 2023
E-commerce is gaining popularity due to its importance for both merchants and consumers, particularly in light of the COVID-19 pandemic, which restricts mass movement and gathering, as well as the high costs associated with traveling to different markets.
Bruce Gashema, Amani Manzi Alain
openaire   +1 more source

Relationship Commitment Dan Customer Engagement: Stimulus Serta Konsekwensi Padakonsumen Pengguna Transportasi Darat [PDF]

open access: yes, 2015
.The purpose of carrying out this research is to analyze the stimulus andconsequence of Relationship commitment and Customer engagement. Moreover, integratedlybe able to analyze the effect of Trust, Relationship commitment, Customer engagementtowards ...
Riorini, S. V. (Sri)   +1 more
core  

Digital Financial Literacy and Customer Protection on Customer Trust with the Use of Mobile Banking as a Moderating Variable

open access: yesJurnal Ilmiah Akuntansi dan Bisnis
This research examines the effect of digital financial literacy and customer protection on customer trust, with mobile banking serving as a mediating variable.
Siti Nur Aisyah, Rizki Sri Wahyuni
doaj   +1 more source

The Effect of Perceived-Value Towards Customer Loyalty With Consumer Trust As Intervening Variable: Empirical Study in International Program Universitas Muhammadiyah Surakarta [PDF]

open access: yes, 2018
his quantitative research examines the effect of perceived-value towards customers loyalty with customer trust as inventing variable in context of UMS international program.
-, Soepatini, SE, Msi, Ph.D.   +1 more
core  

Pengaruh Trust, Store Image, Dan Customer Satisfaction Terhadap Customer Loyalty Pada Minimarket Seven Cemara Jalan Kaliurang Km.5 YOGYAKARTA [PDF]

open access: yes, 2018
This study aims to determine the effect of Trust, Store Image, and Customer Satisfaction in Customer Loyalty at the Seven Cemara store in Yogyakarta. Variables used in this research are Dependent Variable (Customer Loyalty) and the Independent Variable ...
Hermawan, A. D. (Angga)
core  

Reassessing customer trust and privacy concerns in omnichannel customer experience

open access: yesCogent Business & Management
In today’s retail landscape, omnichannel customer experience plays a crucial role in fostering long-term customer trust and satisfaction. However, there remains a gap in understanding the precise impact of omnichannel experiences on these key factors ...
Hadiqa Riaz   +2 more
doaj   +1 more source

Peran Kepercayaan Tamu dalam Memediasi Pengaruh Kepuasan Konsumen terhadap Loyalitas Pelanggan Hotel Taman Agung [PDF]

open access: yes, 2015
Consumer satisfaction is feeling happy someone to a product. Customer satisfaction that is felt can cause trust in a particular product or service. To improve customer loyalty should be focused on customer satisfaction. The impact of positive experiences
Affandi, E. Y. (Eka)   +1 more
core  

THE EFFECT OF SITE CHARACTERISTICS ON RELATIONSHIP QUALITY FACTORS AND E-WORD OF MOUTH IN ONLINE SHOPPING: AN OBSERVATION CONDUCTED IN JAKARTA [PDF]

open access: yes, 2012
THE EFFECT OF SITE CHARACTERISTICS ON RELATIONSHIP QUALITY FACTORS AND E-WORD OF MOUTH IN ONLINE SHOPPING: AN OBSERVATION CONDUCTED IN JAKARTA - Site characteristics, Customer satisfaction, Relationship quality, E-trust, Ecommitment, E-word of ...
KHIANI, ESHA, Michiko Tamala, Anita
core  

ANTECEDENTS AND CONSEQUENCES OF COMMITMENT FROM COSTUMERS OF BCA FINANCE IN JAKARTA [PDF]

open access: yes
The background of this study was the situations that customers loyalty in a crucial constructs in marketing area, especially in relationship management.
Willy Arafah
core  

Home - About - Disclaimer - Privacy