Results 61 to 70 of about 551,822 (211)

Towards successful e-Payment systems: An empirical identification and analysis of critical factors [PDF]

open access: yes, 2009
This research aims to explore the factors relating to e-payment system to be implemented where electronic processes enable the facilitation of online transactions.
Bindusara, G, Hackney, RA
core  

Understanding The Important Role of Online Customer Reviews in Social Commerce on Customer Trust and Impulse Buying

open access: yesReview of Management and Entrepreneurship
This research aims to investigate the impact of online customer reviews on customer trust and impulse buying, by utilizing the Stimulus-Organism-Response (SOR) theoretical framework.
Gracela Marisa Sanapang   +2 more
doaj   +1 more source

The Relationship between Customer Satisfaction and Customer Trust on Customer Loyalty

open access: yesInternational Journal of Academic Research in Business and Social Sciences, 2017
Furious competition among the banks induces the owners to find out the ways to ensure the sustainability in the market and to gain competitive advantage even among competition. Thus, focus towards the customer loyalty has increased more than ever before which drew the attention of the researchers en route for the identification of the antecedents of ...
openaire   +1 more source

Hubungan Kepuasan dan Kepercayaan terhadap Loyalitas Konsumen Kopi Bubuk Cap Mutiara Pendekatan Structural Equation Modeling [PDF]

open access: yes, 2016
Relationship of Satisfaction and Truston Customer Loyalty of Mutiara Coffee. Structural Equation Modeling Approach Mutiara coffee is one of the original Pupuan coffee products which has been produced since 1976.
ANGRENI, I. G. (I)   +2 more
core  

The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals

open access: yesElectronic Physician, 2017
Background: Healthcare providers are competitive, owing to heightened customers’ awareness and expectations of health care services. Objective: The aim of this study was to determine the relationship between customer value creation and loyalty with ...
Zienolabedin Rahmani   +3 more
doaj   +1 more source

Evaluating e-commerce trust using fuzzy logic [article] [PDF]

open access: yes, 2007
Trust is widely recognized as an essential factor for the continual development of business to customer electronic commerce (B2C EC). Many trust models have been developed, however, most are subjective and do not take into account the vagueness and ...
Meziane, F, Nefti-Meziani, S
core  

PERAN CUSTOMER SATISFACTION MEMEDIASI PENGARUH ONLINE TRUST TERHADAP REPURCHASE INTENTION (Studi pada Konsumen Florist Online di Kota Denpasar)

open access: yesE-Jurnal Manajemen, 2018
Penelitian ini bertujuan untuk menjelaskan peran customer satisfaction dalam memediasi pengaruh online trust terhadap repurchase intention pada konsumen florist online.
Putu Sonia Chandra Devi   +1 more
doaj   +1 more source

Can Brand Trust Mediate the Influence of Customer Trust Effect Variables on Customer Satisfaction

open access: yesJournal of Lifestyle and SDGs Review
Context: This study deals with three main themes, namely Customer Trust, Customer Satisfaction, and Brand Trust which have an influence on each other. In this study, the Customer Trust variable functions as an independent variable, the Customer Satisfaction variable functions as a dependent variable, and the Brand Trust variable functions as a ...
Salim Al Idrus   +5 more
openaire   +1 more source

Trust between service provider and customer in online environments [PDF]

open access: yes, 2018
Nowadays online shopping is getting more and more popular in China. However, opportunities and challenges are coexisting, and the growth of e-commerce is also inevitable. In e-commerce online, trust has become a significant factor hindering development.
Abarashi, Jamal, Wu, Xiaotian
core  

A Trust Model Based on Service Classification in Mobile Services

open access: yes, 2010
Internet of Things (IoT) and B3G/4G communication are promoting the pervasive mobile services with its advanced features. However, security problems are also baffled the development. This paper proposes a trust model to protect the user's security.
Bu, Fanyu   +4 more
core   +1 more source

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