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Reference library service in the digital environment
Library & Information Science Research, 2008The reference library plays a valuable role in a print environment for at least two purposes: direct ready reference, the seeking or verification of basic facts; and finding contextual aspects of a person, place, event, period, or other topic. For the first task, one needs an appropriate single source; for the second, a well-selected range of different
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Reference services in digital collections and projects
Reference Services Review, 2006PurposeThe purpose of this study is to examine the extent to which digital library projects incorporated reference services to increase the value of the collections and support the use of information.Design/methodology/approachAfter defining digital library service types, the study surveyed 60 digital collections/projects from the Digital Initiatives ...
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Myths and realities of digital reference services
Library Management, 2012PurposeThe purpose of this paper is to determine whether differences exist between public and private universities' web sites in terms of visibility and accessibility of the web sites.Design/methodology/approachThe approach that was taken to study the issue of visibility and accessibility is using the software Alexa and EvalAccess respectively.
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Digital Reference Services: Do We Still Need Libraries?
2003Reference and information services have remained integral parts of traditional library services. However, a quick look at the current state of digital libraries reveals that till date most digital libraries have focused mainly on providing access to diverse digital information resources (Chowdhury and Chowdhury, 2002).
Asimina Margariti, Gobinda G. Chowdhury
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Law Library Digital Reference Services and Interdisciplinary Students
2009This paper evaluates the provision of digital reference services by academic law libraries to interdisciplinary students, who are not affiliated with the law school, but are researching within a legal area. By using an unobtrusive methodology, which involved presenting carefully developed reference questions to synchronous and asynchronous digital ...
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Digital teaching reference book service
International Information & Library Review, 2006Chengyu Zhang, Li Li
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information and reference services in the digital library
2005This article describes the changing paradigm of information and reference services in digital libraries. The authors argue that as digital library technologies become more automated and self-sufficient, they increasingly fulfill users' information needs, thereby altering the traditional mode of service delivery.
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