Results 261 to 270 of about 51,895,810 (332)

Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth

International Journal of Electronic Marketing and Retailing, 2020
Various scholars have empirically investigated customer beliefs regarding satisfaction, loyalty and trust in the context of B2C e-commerce in several countries. However, the number of investigations into such important aspects of e-commerce in developing
A. Al-Adwan, Husam Kokash, A. Al-Adwan, Alaa Alhorani, Husam Yaseen   +4 more
semanticscholar   +1 more source

Exploring online shoppers' e-trust in China

Human Systems Management, 2007
B2C e-commerce in China is surprisingly not as prosperous as people expect in the current stage. The lacking of consumers' trust is believed to be one of the major handicaps for further development and growth of B2C e-commerce in China. This study segmented online shoppers with different e-trust levels based on their past online purchasing experience ...
Pang, Chuan, Yen, David C., Tarn, J. Michael   +2 more
openaire   +1 more source

The role of trust in e-Government effectiveness, operational effectiveness and user satisfaction: Lessons from Saudi Arabia in e-G2B

Government Information Quarterly, 2019
Electronic government (e-Government) systems are becoming an essential strategic tool in the delivery of e-Government-to-Business services (e-G2B). The purpose of this research is to explore direct and indirect effects of trust in online services on the ...
R. Santa, Jason B. MacDonald, M. Ferrer
semanticscholar   +1 more source

Fiducia e trust in Italia

2016
Studi Urbinati, A - Scienze giuridiche, politiche ed economiche, Vol 66 (2015): Fiducia, trusts, affidamenti.
openaire   +1 more source

Is interpersonal and institutional e‐trustworthiness equally important in consumer e‐trust development? Implications for consumers' e‐trust building behaviours

Journal of Consumer Behaviour, 2010
AbstractTrust is a widely studied phenomenon across numerous disciplines. E‐trust researchers have conducted a vast number of studies, but despite extensive interest in the issue, there are only few studies that concentrate on how consumers build e‐trust.
openaire   +4 more sources

Social Commerce Success: Antecedents of Purchase Intention and the Mediating Role of Trust

, 2020
The past couple of years have witnessed the emergence of a new phenomenon known as social commerce, which incorporates the transactional aspect of e-commerce with social interactions.
Amal Dabbous, Karine Aoun Barakat, May Merhej Sayegh   +2 more
semanticscholar   +1 more source

A proposed model of e-trust for electronic banking

Technovation, 2003
With the phenomenal growth of B2C e-commerce, most industries including banking and financial services sector have been influenced, in one way or another. Several studies suggest that customers have not adopted B2C e-commerce in the same degree primarily because of risk concerns and trust-related issues.
Shumaila Y Yousafzai, John G Pallister, Gordon R Foxall   +2 more
openaire   +1 more source

Cultivating the digital citizen: trust, digital literacy and e-government adoption

Transforming Government: People, Process and Policy
Purpose This study aims to examine the role of trust and digital literacy in influencing citizens’ adoption of e-government services. Design/methodology/approach Grounded in the technology acceptance model (TAM), a research model was developed focusing ...
A. Abdulkareem, K. A. Oladimeji
semanticscholar   +1 more source

Studying the ethical implications of e-trust in the lab

Ethics and Information Technology, 2010
The paper presents results of recent laboratory experiments that study if and how computer-mediated communication affects cooperation and trust. It is argued that communication medium does not matter much for trust-building and maintenance, whereas relevant pre-play communication and group size can have a major influence.
Cristina Bicchieri, Azi Lev-On
openaire   +1 more source

E‐trust: the influence of perceived interactivity on e‐retailing users

Marketing Intelligence & Planning, 2003
E‐retailing has received considerable attention in recent years, especially with the help of consumer behaviour concepts and tools. This particular paper focuses on e‐trust and its antecedents. Special attention is given to the proposition that the more a site is perceived to be interactive, then the greater the trust that users attach to that site ...
Merrilees, Bill, Fry, Marie-Louise
openaire   +4 more sources