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Predicting students’ continued intention to use E-learning platform for college English study: the mediating effect of E-satisfaction and habit [PDF]
Frontiers in Psychology, 2023 Using technology in education facilitates knowledge dissemination expediently while broadening and deepening learning modes and content diversity. As an information technological innovation, E-learning platform is widely used to learn college English ...
Ping Deng, Bing Chen, Li Wang
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The Impact of E-service Quality on E-loyalty and Revisit Intention through the Mediating Role of E-satisfaction and E-trust [PDF]
African Journal of Hospitality, Tourism and Leisure, 2023 Business providers are always concerned about maintaining and increasing customer satisfaction and trust because they are crucial for positive word of mouth, revisit intentions, and loyalty, which are necessary for long-term success in today's customer-
Asra Zahoor Wani +2 more
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The effect of e-satisfaction and trust on online repurchase intention through the mediation of ease of use and moderation of customers' online experience [PDF]
ارزش آفرینی در مدیریت کسب و کار, 2023 The aim of the research is to the effect of electronic satisfaction and trust on the intention to repurchase online by mediating the ease of use and moderating the online experience of customers in the digital store.
Alireza Rousta +2 more
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Determinants of the bank clients satisfaction with the internet banking services in Serbia [PDF]
Marketing (Beograd. 1991), 2021 This paper analyzes the satisfaction of bank clients with the internet banking services in the Republic of Serbia. The aim of the research is to measure the actual level of satisfaction of the domestic banks clients with the internet banking services and
Vehapi Semir +2 more
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Administrative Sciences, 2020 There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements.
Kamarin Merritt, Shichao Zhao
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Mathematics, 2022 Despite a plethora of research studies on service quality, in general, and electronic (e) service quality, in particular, studies often focus on either understating the dimensions of e-service quality or its direct relationship with other variables such ...
Abdullah F. Alnaim +2 more
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Jurnal Aplikasi Manajemen, 2023 Banking as a financial intermediary institution can play a role in encouraging domestic economic growth which can help develop the economy in various regions.
Tasya Yesica Utomo, Agus Maolana Hidayat
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Journal of Economics, Business & Accountancy Ventura, 2020 The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty.
Rohmad Fuad Armansyah
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ANALYSIS OF THE RELATIONSHIP BETWEEN E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND CONSUMER BEHAVIORAL INTENTIONS: A CASE STUDY OF ONLINE-BASED AGRIBUSINESS COMPANIES IN MALANG CITY [PDF]
Russian Journal of Agricultural and Socio-Economic Sciences, 2019 The trend of internet uses in daily activities causes changes in the way business and society work. Business owners are now competing to offer better products and switch to online transactions. This intense competition causes marketers to find ways to be
Intan D.R., Setiawan B., Shinta A.
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Journal the Winners, 2021 The goal of the research was to examine the effect of social media marketing, e-service quality, and e-satisfaction on customer engagement. The research was conducted at Bina Nusantara University (Binus) with a sample of 100 students from Generation Z ...
Freddy Pandapotan Simbolon, Lena Yanti
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