Results 1 to 10 of about 316,818 (309)
Predicting students’ continued intention to use E-learning platform for college English study: the mediating effect of E-satisfaction and habit [PDF]
Frontiers in Psychology, 2023 Using technology in education facilitates knowledge dissemination expediently while broadening and deepening learning modes and content diversity. As an information technological innovation, E-learning platform is widely used to learn college English ...
Ping Deng, Bing Chen, Li Wang
doaj +2 more sources
The Impact of E-service Quality on E-loyalty and Revisit Intention through the Mediating Role of E-satisfaction and E-trust [PDF]
African Journal of Hospitality, Tourism and Leisure, 2023 Business providers are always concerned about maintaining and increasing customer satisfaction and trust because they are crucial for positive word of mouth, revisit intentions, and loyalty, which are necessary for long-term success in today's customer-
Asra Zahoor Wani +2 more
doaj +1 more source
The effect of e-satisfaction and trust on online repurchase intention through the mediation of ease of use and moderation of customers' online experience [PDF]
ارزش آفرینی در مدیریت کسب و کار, 2023 The aim of the research is to the effect of electronic satisfaction and trust on the intention to repurchase online by mediating the ease of use and moderating the online experience of customers in the digital store.
Alireza Rousta +2 more
doaj +1 more source
Determinants of the bank clients satisfaction with the internet banking services in Serbia [PDF]
Marketing (Beograd. 1991), 2021 This paper analyzes the satisfaction of bank clients with the internet banking services in the Republic of Serbia. The aim of the research is to measure the actual level of satisfaction of the domestic banks clients with the internet banking services and
Vehapi Semir +2 more
doaj +1 more source
Jurnal Aplikasi Manajemen, 2022 This study aims to determine how the influence of customer experience dimensions includes functionality factors and psychological factors on e-satisfaction, trust in sellers, and repurchase intentions by involving the perceived effectiveness of e ...
Piji Pakarti +3 more
doaj +1 more source
Administrative Sciences, 2020 There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements.
Kamarin Merritt, Shichao Zhao
doaj +1 more source
Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust
APMBA (Asia Pacific Management and Business Application), 2023 BUMN (Indonesian State Owned Company) companies participating in the development of the digital industry are PT. KAI (Indonesian Railways Companies). In 2014, PT. KAI launched an official mobile application to make it easier for users to find information
Andrieta Shintia Dewi +3 more
doaj +1 more source
Measuring E-Satisfaction Performance Based on Customer Smart Shopping Feeling and Confident
Jurnal Manajemen Industri dan Logistik, 2023 Recently, many people have been switching from conventional shopping to digital shopping. Even so, people feel that online shopping is less secure. Finally, many consumers search for information online before shopping at online stores.
Mahmud Mahmud, Febrianur I F S Putra
doaj +1 more source
Determinants of Customer Loyalty: An Empirical Study from Online Food Delivery Services
Binus Business Review, 2023 The rapid growth of information technology and communication today has disrupted various sectors, including the food sector. Consumers’ behavior in ordering food has shifted from offline to online with the presence of a number of food delivery service
Laeticia Louisa +1 more
doaj +1 more source
Journal of Transportation and Logistics, 2016 The aim of this research is to investigate the effects of perceived e-service quality on e-satisfaction and to demonstrate how these effects differ in several business industries. In this context, customers of two competing brands from different sectors (
Zehra Bozbay +2 more
doaj +1 more source