Influential Factors of E-trust in E-tourism [PDF]
Tourism industry has a special status of commerce and economic planning in today's world and has decisive role in national income. Also e-business has penetrated as a requirement in different parts of the world trade and is known as a key factor in ...
Mir Ali Seyed Naghavi +1 more
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The influence of e-trust on a job performance model based on employees’ dynamic capabilities during a crisis caused by a Black Swan event [PDF]
PURPOSE: In a crisis such as the COVID-19 pandemic, employees play a key role in the ability to survive and achieve both sufficient and outstanding performance in the organization. Therefore, both the characteristics of people in the organization and the
Katarzyna Tworek +3 more
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The online purchasing status of consumers can be affected by many factors. One of these factors is website determinants. For consumers, online shopping involves more uncertainties than physical shopping. Especially in the current period, even daily basic
Mehmet Emin Yaşar +2 more
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Faktor-faktor yang mempengaruhi e-loyalty pelanggan pada e-commerce di Kota Padang Sumatera Barat
Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi e-loyalty pelanggan pada e-commerce di Kota Padang dengan menggunakan variable e-service quality, brand image, preferensi konsumen, e-trust konsumen, dan I konsumen.
Vicky Brama Kumbara +2 more
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The E-Marketing Mix Strategy of Tokopedia Salam during the Covid-19 Pandemic
Technological developments and government plans in the sharia economic sector supported by the large potential of the Muslim market triggered the launch of sharia features in the e-commerce marketplace.
Muhammad Mishbakhudin, Muniaty Aisyah
doaj +1 more source
Factors Influencing Electronic Brand Love and E-Loyalty [PDF]
This research aims to evaluate the effect of consumer traits, service quality, perception-based factors, customer satisfaction, and e-trust on electronic brand love and e-loyalty.
Reza Salehzadeh +2 more
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Trust in the chatbot: a semi-human relationship
Today, the use of chatbots for different functions in various industries has become a very interesting business for companies. Chatbots are promising types of interfaces.
Moez Ltifi
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Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust
BUMN (Indonesian State Owned Company) companies participating in the development of the digital industry are PT. KAI (Indonesian Railways Companies). In 2014, PT. KAI launched an official mobile application to make it easier for users to find information
Andrieta Shintia Dewi +3 more
doaj +1 more source
Determinants of Customer Loyalty: An Empirical Study from Online Food Delivery Services
The rapid growth of information technology and communication today has disrupted various sectors, including the food sector. Consumers’ behavior in ordering food has shifted from offline to online with the presence of a number of food delivery service
Laeticia Louisa +1 more
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The effect of e-satisfaction and trust on online repurchase intention through the mediation of ease of use and moderation of customers' online experience [PDF]
The aim of the research is to the effect of electronic satisfaction and trust on the intention to repurchase online by mediating the ease of use and moderating the online experience of customers in the digital store.
Alireza Rousta +2 more
doaj +1 more source

