Results 21 to 30 of about 316,818 (309)

THE INTERVENING ROLE OF E-SATISFACTION IN RELATIONSHIPS BETWEEN E-SERVICE QUALITY AND E-LOYALTY: CASE OF BNI MOBILE BANKING IN INDONESIA

open access: yesJurnal Aplikasi Manajemen, 2023
Banking as a financial intermediary institution can play a role in encouraging domestic economic growth which can help develop the economy in various regions.
Tasya Yesica Utomo, Agus Maolana Hidayat
doaj   +1 more source

A Study Of Investor Financial Behavior on Online Trading System in Indonesian Stock Exchange: E-Satisfaction, E-Loyalty, And E-Trust

open access: yesJournal of Economics, Business & Accountancy Ventura, 2020
The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty.
Rohmad Fuad Armansyah
doaj   +1 more source

ANALYSIS OF THE RELATIONSHIP BETWEEN E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND CONSUMER BEHAVIORAL INTENTIONS: A CASE STUDY OF ONLINE-BASED AGRIBUSINESS COMPANIES IN MALANG CITY [PDF]

open access: yesRussian Journal of Agricultural and Socio-Economic Sciences, 2019
The trend of internet uses in daily activities causes changes in the way business and society work. Business owners are now competing to offer better products and switch to online transactions. This intense competition causes marketers to find ways to be
Intan D.R., Setiawan B., Shinta A.
doaj   +1 more source

Customer Engagement in Higher Education: How Important the Role of Social Media Marketing, E-Service Quality, and E-Satisfaction for Generation Z Students?

open access: yesJournal the Winners, 2021
The goal of the research was to examine the effect of social media marketing, e-service quality, and e-satisfaction on customer engagement. The research was conducted at Bina Nusantara University (Binus) with a sample of 100 students  from Generation Z ...
Freddy Pandapotan Simbolon, Lena Yanti
doaj   +1 more source

THE EFFECT OF E-SATISFACTION, E-TRUST, AND PERCEIVED VALUE ON BUKALAPAK CONSUMERS’ REPURCHASE INTENTION [PDF]

open access: yesEurasia: Economics & Business, 2023
The existence of e-commerce in Indonesia has a good opportunity. In addition to help increasing Indonesia’s economic, e-commerce also changes consumer behavior on shopping.
Ambalika N., Komang A.D., Sutikno B.
doaj  

THE INFLUENCE OF E-SERVICE QUALITY TOWARD E-SATISFACTION, E-TRUST, E-WORD OF MOUTH AND ONLINE REPURCHASE INTENTION: A STUDY ON THE CONSUMERS OF THE THREE-STAR HOTELS IN LAMPUNG [PDF]

open access: yesRussian Journal of Agricultural and Socio-Economic Sciences, 2019
The development of business through internet media (e-business) is increasingly prevalent throughout the world. Information and communication technology has also caused borderless relations and caused significant social, economic and cultural changes to ...
Saodin, Suharyono, Arifin Z., Sunarti
doaj   +1 more source

E-Service Quality, E-Loyalty, and E-Satisfaction Muslim Travellers

open access: yesAnnual International Conference on Islamic Economics and Business (AICIEB), 2021
This study aims to determine the effect of e-service quality on e- loyalty with e-satisfaction as an intervening variable for muslim travellers. The population are Traveloka users in Java. Purposive random sampling are used. The sample was obtained from 170 respondents by online collecting data questionnaire. SPSS 21.0 program are used to data analyze.
Saiful Anwar   +3 more
openaire   +2 more sources

Pattern of Identifying Factors Affecting Formation Process of Customer Loyalty in Electronic Stores [PDF]

open access: yesپژوهش‌های مدیریت عمومی, 2011
E-loyalty refers to stable support of e-tail customers and trying to address the issue of loyalty in the electronic environment. This term, e-loyalty combines two areas of information technology in the Internet and the concept of loyalty in behavioral ...
doaj   +1 more source

The Influence of Consumer Satisfaction and Confidence Against Repurchase of Computer Products in Surabaya

open access: yesThe Spirit of Society Journal: International Journal of Society Development and Engagement, 2023
The study of this research can draw implications for practitioners. From the results reported, there are three factors e-trust, e-satisfaction and e-loyalty that influence customers' online refurbishment intention at online stores. Cahaya Abadi Computer
I Putu Artaya, Made Kamisutara
doaj   +1 more source

E-Satisfaction based on E-service Quality among university students

open access: yesJournal of Physics: Conference Series, 2021
Abstract The importance of e-service and e-satisfaction in the education sector has increased nowadays due to the COVID 19 pandemic and most of the universities have shifted to electronic platforms to communicate with their students.
Alaa S Jameel   +4 more
openaire   +1 more source

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