Results 21 to 30 of about 316,818 (309)
Banking as a financial intermediary institution can play a role in encouraging domestic economic growth which can help develop the economy in various regions.
Tasya Yesica Utomo, Agus Maolana Hidayat
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The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty.
Rohmad Fuad Armansyah
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ANALYSIS OF THE RELATIONSHIP BETWEEN E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND CONSUMER BEHAVIORAL INTENTIONS: A CASE STUDY OF ONLINE-BASED AGRIBUSINESS COMPANIES IN MALANG CITY [PDF]
The trend of internet uses in daily activities causes changes in the way business and society work. Business owners are now competing to offer better products and switch to online transactions. This intense competition causes marketers to find ways to be
Intan D.R., Setiawan B., Shinta A.
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The goal of the research was to examine the effect of social media marketing, e-service quality, and e-satisfaction on customer engagement. The research was conducted at Bina Nusantara University (Binus) with a sample of 100 students from Generation Z ...
Freddy Pandapotan Simbolon, Lena Yanti
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THE EFFECT OF E-SATISFACTION, E-TRUST, AND PERCEIVED VALUE ON BUKALAPAK CONSUMERS’ REPURCHASE INTENTION [PDF]
The existence of e-commerce in Indonesia has a good opportunity. In addition to help increasing Indonesia’s economic, e-commerce also changes consumer behavior on shopping.
Ambalika N., Komang A.D., Sutikno B.
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THE INFLUENCE OF E-SERVICE QUALITY TOWARD E-SATISFACTION, E-TRUST, E-WORD OF MOUTH AND ONLINE REPURCHASE INTENTION: A STUDY ON THE CONSUMERS OF THE THREE-STAR HOTELS IN LAMPUNG [PDF]
The development of business through internet media (e-business) is increasingly prevalent throughout the world. Information and communication technology has also caused borderless relations and caused significant social, economic and cultural changes to ...
Saodin, Suharyono, Arifin Z., Sunarti
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E-Service Quality, E-Loyalty, and E-Satisfaction Muslim Travellers
This study aims to determine the effect of e-service quality on e- loyalty with e-satisfaction as an intervening variable for muslim travellers. The population are Traveloka users in Java. Purposive random sampling are used. The sample was obtained from 170 respondents by online collecting data questionnaire. SPSS 21.0 program are used to data analyze.
Saiful Anwar +3 more
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Pattern of Identifying Factors Affecting Formation Process of Customer Loyalty in Electronic Stores [PDF]
E-loyalty refers to stable support of e-tail customers and trying to address the issue of loyalty in the electronic environment. This term, e-loyalty combines two areas of information technology in the Internet and the concept of loyalty in behavioral ...
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The study of this research can draw implications for practitioners. From the results reported, there are three factors e-trust, e-satisfaction and e-loyalty that influence customers' online refurbishment intention at online stores. Cahaya Abadi Computer
I Putu Artaya, Made Kamisutara
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E-Satisfaction based on E-service Quality among university students
Abstract The importance of e-service and e-satisfaction in the education sector has increased nowadays due to the COVID 19 pandemic and most of the universities have shifted to electronic platforms to communicate with their students.
Alaa S Jameel +4 more
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