Variation in accessibility of the population to an Emergency Medical Communication Centre: a multicentre observational study [PDF]
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2019 Background Access to an Emergency Medical Communication Centre is essential for the population in emergency situations. Handling inbound calls without delay requires managing activity, process and outcome measures of the Emergency Medical Communication ...
Yann Penverne +6 more
doaj +4 more sources
Disparities between two possible thresholds for frequent contacts to a Norwegian emergency medical communication centre: ≥5 contacts in one month vs. ≥12 contacts in three months [PDF]
BMC Emergency MedicineBackground Frequent callers are described as a challenge for Emergency Medical Services (EMS) across international contexts, but the terminology, definitions, and frequency vary.
Astrid K. V. Harring +3 more
doaj +3 more sources
Impact of two-level filtering organization on population’s accessibility to an emergency medical communication centre [PDF]
BMC Emergency MedicineBackground Emergency Medical Communication Centres (EMCCs) play a critical role in the timely coordination of out-of-hospital emergency responses.
Lydie Uro +5 more
doaj +3 more sources
Can video communication in the emergency medical communication centre improve dispatch precision? A before–after study in Norwegian helicopter emergency medical services [PDF]
BMJ Open, 2023 Objectives Dispatching helicopter emergency medical services (HEMS) to the patients with the greatest medical or logistical benefit remains challenging.
Andreas J Krüger +5 more
doaj +2 more sources
Emergency physician’s dispatch by a paramedic-staffed emergency medical communication centre: sensitivity, specificity and search for a reference standard [PDF]
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2021 Background Some emergency medical systems (EMS) use a dispatch centre where nurses or paramedics assess emergency calls and dispatch ambulances. Paramedics may also provide the first tier of care “in the field”, with the second tier being an Emergency ...
Victor Nathan Chappuis +7 more
doaj +2 more sources
How often do nurses suspect violence and domestic violence in local emergency medical communication centre? A cross-sectional study [PDF]
Scandinavian Journal of Primary Health Care, 2022 Objective To assess the extent of violence that is revealed by screening at first contact with a local out-of-hours emergency medical communication centre (LEMC; Norwegian ‘Legevaktsentral’).Design Cross-sectional study.Setting Arendal LEMC, covering 10 ...
K. Steen, K. Alsaker, G. Raknes
doaj +2 more sources
“Calling for help: I need you to listen” - A qualitative study of callers’ experience of calls to the emergency medical communication centre [PDF]
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2023 Background The Emergency Medical Communications Center (EMCC) is essential in emergencies and often represents the public’s first encounter with the healthcare system. Previous research has mainly focused on the dispatcher’s perspective. Therefore, there
Trine Berglie Spjeldnæs +4 more
doaj +2 more sources
Predicting acute coronary syndrome in males and females with chest pain who call an emergency medical communication centre [PDF]
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, 2019 Background Chest pain is a frequent reason for calls in emergency medical communication centre (EMCC). Detecting a coronary origin by phone is a challenge. This is especially so as the presentations differ according to gender.
Paul-Georges Reuter +9 more
doaj +2 more sources
Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician in a Norwegian Emergency Medical Communication Centre: a focus group study on the experiences of operators and physicians [PDF]
BMJ OpenObjectives The aim of this study was to explore the experiences of emergency medical communication centre (EMCC) operators and helicopter emergency medical service (HEMS) physicians following the introduction of an on-site HEMS physician in a Norwegian ...
Ole Erik Ulvin, Kari Sand, Line Melby
doaj +2 more sources
Introducing an on-site Helicopter Emergency Medical Service (HEMS) physician at the Emergency Medical Communication Centre - implications for dispatch precision at a Norwegian HEMS base [PDF]
Scandinavian Journal of Trauma, Resuscitation and Emergency MedicineBackground Dispatch precision of Helicopter Emergency Medical Services (HEMS) is a key topic in prehospital research. In Norway, the combined role of the HEMS physician on-call and the Emergency Medical Communication Centre (EMCC) physician has been ...
Ole Erik Ulvin +3 more
doaj +2 more sources