Results 271 to 280 of about 109,650 (303)
Some of the next articles are maybe not open access.
Negative Affectivity: Moderator or Confound in Emotional Dissonance-Outcome Relationships?
The Journal of Psychology, 1999This study was an examination of the impact of negative affectivity on relationships between emotional dissonance, job satisfaction, and emotional exhaustion. Negative affectivity is the predisposition to view life in negative terms. Emotional dissonance originates from the conflict between expressed and experienced emotions.
openaire +3 more sources
2017
In response to the increasing interest regarding the emotional consequences facing service providers who perform emotion labor as part of their service roles, this study examined the causal sequences of emotion labor, emotional dissonance and emotional exhaustion (the EEE sequence).
Hartel, Charmine E. J. +2 more
openaire +1 more source
In response to the increasing interest regarding the emotional consequences facing service providers who perform emotion labor as part of their service roles, this study examined the causal sequences of emotion labor, emotional dissonance and emotional exhaustion (the EEE sequence).
Hartel, Charmine E. J. +2 more
openaire +1 more source
It's frustrating! Managing emotional dissonance in aged care work
Australian Journal of Social Issues, 2012Performing paid care work requires workers to simultaneously negotiate care and waged relationships. Mediating contradictions between the two often causes workers to experience frustration, a form of emotional dissonance. Drawing on semi‐structured interviews with 100 workers in Australian aged care organisations, this research identifies aspects of ...
openaire +1 more source
Emotional dissonance in organizations: antecedents, consequences, and moderators.
Genetic, social, and general psychology monographs, 1998Emotional dissonance, or person-role conflict originating from the conflict between expressed and experienced emotions, was examined. The study was based on a reconceptualization of the emotional labor construct, with dissonance as a facet rather than a consequence of emotional labor.
openaire +1 more source
The Effect of Emotional Dissonance Between Team Emotional Display Norms and Positive Emotions on OCB
Academy of Management Proceedings, 2023Da Eun Hong +3 more
openaire +1 more source
A review of family caregiving intervention trials in oncology
Ca-A Cancer Journal for Clinicians, 2017Betty R Ferrell, Elaine Wittenberg, Fach
exaly