Results 91 to 100 of about 571,228 (300)
General emotional labor scale: Development and establishing psychometric properties
Business Review, 2020 This study outlines the process followed in the development of the General Emotional Labor Scale-English (GELS-E). The scale construction process was divided into different phases. The first phase entailed the item generation and the second phase was the
Falak Zehra Mohsin , Nadia Ayub
doaj +1 more source
What Emotional Labor is: A Review of Literature [PDF]
The dominance of customer over the production/service employee, and as a result of this, increasing use of emotional labor in the workplace furthers the need to understand what emotional labor is.
Mishra, Sushanta Kumar
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The Politics of Framing the Student Problem: Inquiries Into Australian Civics Education, 2006–2024
Australian Journal of Social Issues, EarlyView.ABSTRACT Recurring debates about civics, the kinds of history that should, and should not, be taught in school, and ‘standards debates’ about the ‘basics’ typically follow on the heels of recurring moral panics about the ‘declining’ state of ‘our’ education system.
Patrick O'Keeffe +2 more
wiley +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT Migrant healthcare workers in Australia find themselves at the centre of three intersecting concerns, often presented as ‘crises’ in contemporary discourse: the ‘care crisis’, the ‘housing crisis’ and the ‘migration crisis.’ Yet their own perspectives on these issues are rarely foregrounded. This paper explores the role of homeownership in the
Leah Williams Veazey
wiley +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT Culturally responsive early childhood education (ECE) environments can increase child and family participation, enhance service quality, and improve developmental outcomes for children. Educators from culturally and linguistically diverse (CALD) backgrounds contribute to inclusive ECE and are crucial for addressing workforce shortages.
Sene Gide +4 more
wiley +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT This study employs an intersectionality‐informed latent class analysis (LCA) to examine the hidden diversity of discouraged workers in Australia. Drawing on nationally representative data from the Household, Income and Labour Dynamics in Australia Survey, we identified six empirically distinct subgroups defined by intersecting demographic and ...
Sora Lee, Woojin Kang
wiley +1 more source
Emotional Labor Behavior of Nurses
Sağlık ve Hemşirelik Yönetimi Dergisi, 2017 Interest in emotions in working life has increased rapidly in recent years and a working life lacking emotions is unthinkable. The intensity of emotions is felt even more in the professions where the human element is the for runner.
Seda Değirmenci Öz, Ülkü Baykal
doaj +1 more source
Caring for the Caregiver: Emotional Challenges of Pediatric Palliative Care Nurses [PDF]
, 2013 Pediatric Palliative Care (PPC) nurses provide quality-of-life for critically ill children. This paper looks at how PPC nurses cope with caregiver emotions within the conceptual framework of emotional labor and emotional ...
Pilgrim, Shanna, Restrepo, Monica
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Barriers and Enablers for Effective Support Coordination in the National Disability Insurance Scheme
Australian Journal of Social Issues, EarlyView.ABSTRACT Support coordinators act as intermediaries between the National Disability Insurance Scheme (NDIS) and participants, facilitating access to funded supports. To optimise outcomes, they must navigate NDIS complexities, identify services that meet individual needs and engage with diverse stakeholders.
Sharyn McDonald +3 more
wiley +1 more source
Sexual Exploitation of Girls Position Statement Girl Matters: A Voice for Hidden Victims [PDF]
, 2009 Girls, many as young as 11-13 years old are victims in US commercial sex markets -- pornography, stripping, escort services and prostitution. They are forced into the sex trade against their will and subjected to physical, sexual and emotional abuse. The
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