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The effect of CSR expectancy violation: value from expectancy violation theory and confirmation bias

Journal of Marketing Communications, 2019
This study applies expectancy violation theory and confirmation bias to the corporate social responsibility (CSR) context to explore how consumers respond to a corporation’s CSR activities.
Sun-Young Park, Moonhee Cho, Soojin Kim
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Interpersonal Expectations, Expectancy Violations, and Emotional Communication

Journal of Language and Social Psychology, 1993
In this article, key concepts and propositions of expectancy violations theory are explicated and then applied to emotional communication. It is proposed that emotional experience and expression can profitably be understood according to what experiences and expressions are expected in interpersonal relationships, the extent to which enacted ...
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Perceptions of Moral-Expectancy Violation: The Role of Expectancy Source

Social Cognition, 1984
Subjects anticipated playing a bargaining game with a target person (male) who was described either by himself or by a friend (“claim” vs. “reputation” expectancy source) as invariably honest or as likely to dissemble. Subjects then watched a videotape of the target person in a previous bargaining game as he either did or did not misrepresent himself ...
Edward E. Jones   +2 more
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Evaluating violations of expectations to find exceptional information

Data & Knowledge Engineering, 2005
Much useful new information (e.g. information in news reports) is often that which is surprising or unexpected. In other words, we harbour many expectations about the world, and when any of these expectations are violated (i.e. made inconsistent) by new information, we have a strong indicator that the information is interesting for us.
Emma Byrne, Anthony Hunter
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An ERP Study of Expectancy Violation in Face Perception

Brain and Cognition, 1994
Expectancies about face-structure can be induced by viewing parts of faces, which generates constraints due to two types of knowledge: feature-content and configuration. In a first experiment ERPs were recorded when parts of familiar faces were completed with incongruent features (from another face), as opposed to congruent features (from the same face)
M A, Bobes, M, Valdés-Sosa, E, Olivares
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Creativity, perversion and the violations of expectations

International Forum of Psychoanalysis, 2005
Abstract Violations of expectations provide a motive for both creativity and perversion. The term “violations of expectations,” derived from empirical studies of early development, includes surprise, shock, betrayals of trust, as well as the possession of extraordinary talents.
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The Role of Markets in Reducing Expected Utility Violations

Journal of Political Economy, 1997
Market theorists assume that expected utility predicts preferences at the market level even as evidence mounts that it predicts poorly at the individual level. The arguments for better‐performing markets are grounded in the assumption that individuals respond to the competition of the market.
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The effect of CSR expectancy violation: value from expectancy violation theory and confirmation bias

Journal of Marketing Communications, 2021
Sun-Young Park   +2 more
exaly  

Violation of expectations in sequence processing

2011
The importance of formulating predictions has long been recognized within different brain systems and cognitive domains, including the processing of structured patterns of perceptual stimuli, i.e., perceptual sequences. In addition, however, it is important to study breaches of the postulated expectations and the detection of deviant or unpredicted ...
Bubić, Andreja   +2 more
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Violation of Expectation in Naturalistic Stimuli

Our visual perceptual system receives information about the outside world solely in the form of light, that projects a two-dimensional image of the three-dimensional world on our two retinas. However, one three-dimensional scene can result in infinitely different two-dimensional images and one two-dimensional image can be the result of many different ...
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