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Digital co-design : a future method? [PDF]
, 2015 This paper reports on a study assessing the use of a digital co- design method for use in hospital design. Here we present findings on users’ perceptions towards ease of use and behavioural intention of using a digital co-design method in comparison with
Dawson, Carolyn +9 more
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Research Involvement and Engagement, 2017 Plain English summary The Experience Based Design (EBD) approach involves patients, staff and members of the public working together to improve a service.
Kerin Bayliss +5 more
doaj +1 more source
Co-creating brands: Diagnosing and designing the relationship experience. [PDF]
, 2009 The traditional goods-dominant logic of marketing is under challenge and leading researchers are now emphasizing the new service-dominant logic [Vargo, S.L., Lusch, R.F., Evolving to a new dominant logic for marketing. J Mark 2004; 68 (1): 1–17.]. One
Adrian Payne +10 more
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Institutions and business customer experience: the role of interfunctional coordination and service co-design [PDF]
, 2023 This paper contributes to a better understanding of the complex phenomenon of institutions and the moderation of the main antecedents of business customer experience. Following a combination of literature review and three fieldworks, the main antecedents
Quero, Maria J +2 more
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Using co-production to increase activity in acute stroke units: the CREATE mixed-methods study
Health Services and Delivery Research, 2020 Background: Stroke is the most common neurological disability in the UK. Any activity contributes to recovery, but stroke patients can be inactive for > 60% of their waking hours.
Fiona Jones +8 more
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Experience based co-design reduces formal complaints on an acute mental health ward [PDF]
BMJ Quality Improvement Reports, 2015 Abstract An acute mental health triage ward at Oxleas NHS Foundation Trust was attracting high levels of formal service user and family complaints. The Trust used experience based co-design to examine the issues and redesign procedures. This resulted in an immediate eradication of formal complaints for a period of 23 months.
Springham, Neil, Robert, Glenn Brian
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Experience based co-design in acute healthcare services: a scoping review protocol
JBI Database of Systematic Reviews and Implementation Reports, 2019 Review objective/question: The objective of this scoping review is to examine, map and analyze qualitative and quantitative literature on experience-based co-design (EBCD) within acute care health settings. Specifically, the review questions are:
Kynoch, Kathryn, Ramis, Mary Anne
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Unearth Hidden Assets through Community Co-design and Co-production [PDF]
, 2017 This paper discusses main findings of a pilot study, which explored how co-design and co-production could support asset-based community development. Increasingly, community developments have shifted toward an ‘asset-based’ approach, which concentrates on
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Introducing Experience Goals into Packaging Design
, 2016 Consumer experiences are an increasingly important driving force for commerce, affecting also packaging design. Yet, experience design for packages is rarely studied.
Roto, Virpi +3 more
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, 2023 Introduction: Expert by experience involvement in the design, implementation, and evaluation of occupational therapy curriculum is now an expectation in pre-entry programs in Australia. To achieve this, educators and experts by experience need to partner
Bissett, Michelle +5 more
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