Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people [PDF]
Patient experience in hospital is positively associated with both self-rated and objectively measured health outcomes. In many countries ethnic minority patients have more negative experience and bear a disproportionate burden of disease than their ...
Vandan, Nimisha +7 more
core +1 more source
Transforming the American experience of death: What dreams may come? [PDF]
There is no means to evaluate the death experience in the US healthcare system. Other countries have established population-wide measures to evaluate and improve the dying experience for patients and their families.
Banaszak-Holl, Jane +3 more
core +1 more source
Educational Experiences and Experience Styles
The on-going revival of educational processes as experiences leads to a complex reflection on the characteristics that can make such processes more meaningful, especially on a personal level. In this article we propose a cultural framework that, starting from the definition of a set of general features characterizing the ‘experience’, allows to ...
GIOVANNELLA, CARLO +2 more
openaire +4 more sources
Health Disparities on the Human Experience [PDF]
Patient Experience Journal (PXJ) is excited to announce the call for submissions for its July 2021 special issue on the impact of racial inequality, health disparities, and discrimination on the human experience.
Journal, Patient Experience +1 more
core +1 more source
Current PROM and PREM use in health system performance measurement: Still a way to go [PDF]
There is a growing impetus to “measure what matters” to enable health systems to optimise value-based, person-centred healthcare. This paper describes the critical importance of patient-reported outcome and experience measures (PROMs and PREMs) in this ...
Claudia Bull +5 more
core +1 more source
The Experience of Novelty and the Novelty of Experience [PDF]
In cognitive psychology novelty is an antecedent of attention, emotion, memory, and behavior. However, the relationship between novelty and experience memorability remains conceptually underdeveloped in tourism. This research applies cognitive appraisal theory (CAT) to explore the contribution of novelty and emotion to memorable tourism experiences ...
Liubov Skavronskaya +3 more
openaire +5 more sources
Human experience is not a line item [PDF]
Our humanity is fundamentally defined in context with others, in our relationships that reinforce or bend who we are, in the interactions through which we wither or grow.
Wolf, Jason A, Jason A Wolf
core +1 more source
Patient Experience Rounds (PER): Real-time feedback to improve the patient experience and quality of care [PDF]
While patient feedback is critical to improving the patient experience and clinical care, we are currently limited in our ability to collect feedback in real-time from hospitalized patients.
Amber Moore +7 more
core +1 more source
When healthcare leadership and philanthropy lead to an improved patient experience: The Paul Lepsoe Music Initiative [PDF]
Through an unprecedented collaboration between an academic acute tertiary care hospital (The Ottawa Hospital (TOH) and a community-based professional orchestra (Ottawa Symphony Orchestra (OSO), the Paul Lepsoe Music Initiative represented an innovative ...
Bell, Corianne, BA Mus +3 more
core +1 more source
Identifying sources of patient dissatisfaction when seeking care for a chronic and complex disease [PDF]
Patients’ evaluations of healthcare often rely on patient satisfaction and encounter-specific approaches. Instead, valuable information can be gained by focusing on patient dissatisfaction with healthcare over time.
Harsin, Amanda +10 more
core +1 more source

