Results 11 to 20 of about 12,398 (294)

Revitalizing Copacabana Apartment Hotel: An analysis of marketing strategies and guest satisfaction

Journal of Hospitality, Tourism & Cultural Research
The study examined the relationship between marketing strategies and guest satisfaction at the Copacabana Apartment Hotel (CAH) using a descriptive-correlational approach with 320 respondents selected through quota sampling.
Myra I. Relator
doaj   +2 more sources

Exploring the effect of guest experience on guest loyalty: Mediating role of guest satisfaction

Jurnal Fokus Manajemen Bisnis
Indonesia is known as an archipelago of islands with a wide variety of cultures and natural beauty, providing many options for tourists to visit. This research aims to investigate the influence of guest experiences on guest loyalty within the accommodation sector, focusing on Indonesian Generation Z.
Filda Rahmiati, Putu Gede Lila Gargamunih Dewi, Norfaridatul Akmaliah Othman, Ketwadee Madden, Geraldine B. Advincula, Yohana Sitorus   +5 more
openaire   +3 more sources

Impact of Food Service Quality on Guest Satisfaction in Five-Star Hotels: an Exploratory Study

Sport i Turystyka
We have conducted an exploratory study and looked at the relationship between food service quality and guest satisfaction to determine the DINESERV tools of food service quality that contribute to guest satisfaction in the hotel industry.
Mohammad Badruddoza Talukder, Dil Afrin Swarna, Sanjeev Kumar   +2 more
doaj   +2 more sources

Servicescape, guest satisfaction, and intention to book a hotel room [PDF]

, 2021
Servicescape role in the service industry is increasingly important and getting attention in the hospitality research, however less attention has been given specifically on physical servicescape and guest satisfaction towards the intention to book a ...
Tarmudi, Sabrina, Jaharuddin, Nor Siah
core   +1 more source

The influence of excellent service by butler service on guest satisfaction at Tanadewa Villas & Spa

Journal of Applied Sciences in Travel and Hospitality, 2022
This research aims to determine the effect of excellent service by butler on guest satisfaction at Tanadewa Villas & Spa. This research used a quantitative method. Data were collected by questionnaire were analyzed using simple linear regression analysis.
Kadek Intan Diastari Dewi, I Gusti Agung Mas Krisna Komala Sari, Ni Putu Wiwiek Ary Susyarini, Ni Luh Eka Armoni, Dewa Made Suria Antara   +4 more
doaj   +1 more source

Hotel Guests’ Experience, Satisfaction and Revisit Intentions: An Emerging Market Perspective [PDF]

African Journal of Hospitality, Tourism and Leisure, 2021
This study aimed at investigating the guests’ experience dimensions and their effects on destination marketing bottom lines of satisfaction and revisit intention.
Chidera Christian Ugwuanyi, Samuel Ehimen, Joseph Ikechukwu Uduji   +2 more
doaj   +1 more source

The influence of a hotel room experience and loyalty recognition of guests by employees on overall guest satisfaction in IHG hotels [PDF]

Turističko Poslovanje, 2023
The subject of this research is guest satisfaction in IHG hotels (Intercontinental Hotels Group). Various factors affect the overall evaluation of guest satisfaction and experience.
Lončar Jovana, Knežević Miroslav
doaj  

Implementation of Balinese Cultural Values to Increase Guest Satisfaction [PDF]

, 2021
Purpose: The purpose of this research is to find out the extent of the Balinese cultural values implemented to the products and facilities to increase guest satisfaction and the influence of the implementation of Balinese cultural values to products and ...
Mudana, I Gede, Ardini, N. W. (Ni), Zaluchu, M. D. (Merry), Sudira, I Putu, Mudana, I. G. (I), Zaluchu, Merry Dwika Larasati, Ardini, Ni Wayan, Sudira, I. P. (I)   +7 more
core   +1 more source

Implementation of e-service quality by front office department in increasing guest satisfaction at Movenpick Resort & Spa Jimbaran Bali

Journal of Applied Sciences in Travel and Hospitality, 2022
This study was conducted to determine the implementation of e-service quality by the front office department to guest satisfaction and to determine the percentage of guest satisfaction with e-service quality by the front office department at Mevenpick ...
Kadek Hindra Wijaya Putra, I Gusti Agung Mas Krisna Komala Sari, I Nyoman Winia   +2 more
doaj   +1 more source

Exploring the prospects of Homestays in Indian Tourism and Hospitality Industry as an Alternate Preference forStay

International Journal of Built Environment and Sustainability, 2022
Homestays refers to locations for the tourist attraction of sites that may be on beaches, mountains, lakes or homes, typically places of scenic beauty.
Shanta Pragyan Dash
doaj   +1 more source