Results 21 to 30 of about 12,398 (294)
QUALITY OF SERVICES AND GUESTS SATISFACTION IN THE RESTAURANT
Horizons - International Scientific Journal, 2022 Taking into account the importance of quality for the relationship quality ofservice - customer satisfaction - loyalty, all in order to avoid or reduce mistakes and make efforts to continuously improve quality, each company should conduct quality control, i.e. to identify deficiencies.
Julijana Sazdova +2 more
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Satisfaction of guests at the gastroenological offer in Belgrade [PDF]
Turisticko poslovanje, 2020 Tourism is one of the areas that has begun to develop in the last few year and one of the main reasons for that represent the intensive development of gastronomy. !e development of gastronomy and a quality offer of food and beverages is one of the means for ensuring the quality of the guest in a restaurant.
Janković Ivana, Ćirić Miloš
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Ethical dilemmas as a result of the impact of revenue management on hotel guest behavior [PDF]
Marketing (Beograd. 1991), 2023 Hotel revenue management brings significant financial benefits, but on the other hand, it can lead to a deterioration in guest perceived fairness. Certain pricing manipulations, dynamic price optimization, and changes in reservation terms aim to maximize
Hristov-Stančić Branislava +3 more
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Jurnal Pariwisata Pesona, 2016 In food presentation, especialy in a restaurant and a hotel, required human resource who have artistics soul, creativity, and high profesionalism. Thus food layout and garnish variation can increase guests satisfaction. But now food layout and garnish
antonius bayu kartiko
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Tourism, 2023 The aim of this article is to identify the key factors of differential pricing and its impact on perceived service quality and guest satisfaction. Great attention has been given by researchers to service quality and guest satisfaction in the tourism and ...
Amjad Imam Ansari +2 more
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Applied Sciences, 2021 Big data analytics provides many opportunities to develop new avenues for understanding hospitality management and to support decision making in this field. User-generated content (UGC) provides benefits for hotel managers to gain feedback from customers
Fotis Kitsios +3 more
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Examining key hotel attributes for guest sleep and overall satisfaction
, 2021 Introduction Despite the fact that hotels provide a venue for sleeping, there is surprisingly little research that has explored sleep among hotel guests.
Knowlden, Adam +3 more
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Attributes affecting the level of tourist satisfaction with and loyalty towards theatrical performance in China: Evidence from a qualitative study [PDF]
, 2010 This study seeks to explore attributes affecting the level of tourist satisfaction with and loyalty towards theatrical performance in China. Based on four focus group discussions with 31 participants, the study identifies 34 attributes that affect the ...
Song, Hanqun +5 more
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Guest satisfaction and loyalty in the restaurants of Serbia
International Review, 2023 The aim of this research is to examine factors (price perception, food quality, staff quality and physical environment quality) that can affect guest satisfaction in restaurants in the Republic of Serbia, as well as the impact of satisfaction on guest loyalty. The theoretical model includes hypotheses, which are detailed and tested in the paper.
Momčilo Conić +3 more
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An investigation of correlations between employee satisfaction and guest satisfaction at hotels in Scandinavia [PDF]
, 2014 Master's thesis in International Hospitality ...
Knoff, Kathrine
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