Results 271 to 280 of about 273,485 (305)
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Sustainable Hotel Practices and Guest Satisfaction Levels

International Journal of Hospitality & Tourism Administration, 2014
The purpose of this study is to identify which sustainable hotel practices guests would be most satisfied with, and what motivates guests to participate in these practices. In addition, the study tested for differences that may exist due to the sociocultural backgrounds of respondents, and whether they are willing to pay a premium for an ...
Orie Berezan   +2 more
openaire   +1 more source

Examining key hotel attributes for guest sleep and overall satisfaction

Tourism and Hospitality Research, 2020
Introduction Despite the fact that hotels provide a venue for sleeping, there is surprisingly little research that has explored sleep among hotel guests. The aim of this study is to identify the relationship between hotel attributes (e.g., light in the guestroom, bed linens), guest sleep, and overall guest satisfaction.
Rebecca Robbins   +3 more
openaire   +2 more sources

The Effects of Hotel Service Training on the Internal Guest Satisfaction and Guest Orientation

Journal of Tourism and Leisure Research, 2018
In hotel industry, role of human resources is crucial compared to other industries. The guest service orientation and attitude toward hotel guest may differ in communication or guest support divisions based on overall satisfaction level of employees.
Soon-Gu Lee, Sung-Youn Yang
openaire   +1 more source

The ways to satisfaction guest

2012
U vrijeme kada je turizam kod nas postao izrazito sezonalna djelatnost, kada je nestao imidž ugostitelja-gospodina a ugostiteljstvo izgubilo nekadašnji integritet i u njemu rade nedovoljno i neadekvatno plaćeni radnici, autori objavljuju knjigu «PUTEVI DO ZADOVOLJNOGA GOSTA“.
openaire  

Hotel renovations and their impact on guest satisfaction

International Journal of the Built Environment and Asset Management, 2015
This study identifies a negatively correlated relationship between the time elapsed since a hotel's last guest-room renovations and overall guest satisfaction, using a secondary data set of 46 hotels operated under various sub-brands of a major hotel brand.
openaire   +1 more source

Housekeeping guest satisfaction scores

2020
Peter Szende   +2 more
openaire   +1 more source

Key Factors in Guest Satisfaction

Cornell Hotel and Restaurant Administration Quarterly, 1988
Ernest R. Cadotte, Normand Turgeon
openaire   +1 more source

Sustainability and Technology Influence Towards Hotels Guest Satisfaction

International Journal of Research and Innovation in Social Science
Sustainability and Technology are two main ingredients in tourism development nowadays. Hotels need to incorporate these two components into the operation. This study aims to examine the relationship between sustainability attitude, technology influence, perceived green value, and perceived technology innovativeness towards guest satisfaction.
Maisarah Abdul Hamid   +4 more
openaire   +1 more source

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