Results 41 to 50 of about 273,485 (305)
Management Letters/Cuadernos de GestiónThis study thoroughly examines often-overlooked micro-service elements within the broader spectrum of hotel services, aiming to improve hospitality services and ensure guest satisfaction.
Sergey Kazakov +3 more
doaj +1 more source
Journal of Applied Sciences in Travel and Hospitality, 2022 This research discusses the assessment of guest satisfaction through the service quality that is provided by the Aloha department at Aloft Bali Seminyak.
Gede Aditya Gunawan +3 more
doaj +1 more source
THE JOB DESCRIPTION OF A WAITER IN RATU RATIH CAFÉ AT HOTEL SAHID JAYA SOLO [PDF]
, 2010 2010. English Diploma Program of Letters and Fine Arts. Sebelas Maret University. This report is based on the job training in Sahid Jaya Hotel Solo. The job training was from 22 April until 22 June 2009.
Bharata Yudha, Veris
core
Scale heterogeneity in hotel guests’ satisfaction relative to room rates
Applied Economic Analysis, 2021 Purpose This paper aims to examine hotel guests’ satisfaction relative to room rates paying attention to the heterogeneity in the scale of satisfaction scores. Design/methodology/approach This paper studies guests’ post-purchase hotel evaluation using survey data from a sample of 14,879 tourists visiting a Northern Spanish region.
Boto García, David +3 more
openaire +3 more sources
Arthritis Care &Research, EarlyView.Objective Australian evidence on lived and care experiences of chronic musculoskeletal shoulder pain (CMSP), irrespective of disorder classification or disease, is limited. However, such evidence is important for person‐centered care and informing local service pathways and care guidelines or standards.
Sonia Ranelli +8 more
wiley +1 more source
Budget Hotels’ Online Guest Reviews Regarding Customer Satisfaction [PDF]
The Journal of Social Sciences Research, 2019 The tourism industry is an industry that uses services as its products, yet the services themselves are intangible. There are many different aspects to the tourism industry and one of them is accommodation, which includes hotels. Most hotels face similar issues in their operations and business, and technology is one way to listen and respond to ...
Albattat Ahmad +4 more
openaire +1 more source
MOFs and COFs in Electronics: Bridging the Gap between Intrinsic Properties and Measured Performance
Advanced Functional Materials, EarlyView.Metal‐organic frameworks (MOFs) and covalent organic frameworks (COFs) hold promise for advanced electronics. However, discrepancies in reported electrical conductivities highlight the importance of measurement methodologies. This review explores intrinsic charge transport mechanisms and extrinsic factors influencing performance, and critically ...
Jonas F. Pöhls, R. Thomas Weitz
wiley +1 more source
Perception of service quality in agrotourism accommodations: Impact on guest loyalty and re-visit intentions [PDF]
Journal of Tourism, Heritage & Services Marketing, 2017 This study presents the development of a conceptual model that demonstrates the dynamic nature of the relationship between service quality and guest satisfaction in the agrotourism accommodation sector, based on theories derived from social psychology ...
Chryssoula Chatzigeorgiou, Ioanna Simeli
doaj +1 more source
The Drivers of Customer Satisfaction in the Hospitality Industry. Applying the Kano Model to Sicilian Hotels [PDF]
, 2013 Starting from the assessment that hotels need to embrace a managerial approach oriented towards customer satisfaction, we adopt the Kano model to identify the relevant drivers of satisfaction of hotels guest in the main cities of Sicily, Italy.
DOMINICI, Gandolfo, Palumbo, F.
core +1 more source
Fluoride‐Free Adhesives for Low Surface Energy Fluorinated Substrates
Advanced Functional Materials, EarlyView.A universal, fluoride‐free adhesive achieves a record 4.91 MPa bond strength on PTFE by leveraging amine/amide dipole–dipole interactions, without fluorinated components. This sustainable strategy overcomes the environmental and performance limits of PFAS‐based adhesives, enabling robust, eco‐conscious bonding across diverse materials.
Siqi Zheng +7 more
wiley +1 more source