Results 161 to 170 of about 2,389 (197)
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HCAHPS survey to measure pain communication, not management
American Journal of Health-System Pharmacy, 2017Starting with patients discharged on January 1, hospitals and vendors administering the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey will ask 3 questions concerning communication about pain during the hospital stay.
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Sustained Hospital Performance on HCAHPS Survey:What are the Determinants?
Academy of Management Proceedings, 2016This study examines hospital characteristics associated with sustained superior performance on patient ratings.
Mona Al-Amin +3 more
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Exploratory Analysis of Factors of Patient Satisfaction in HCAHPS Databases
2016Hospital consumer assessment of healthcare providers and systems (HCAHPS) patient survey data were analysed to identify relationships between survey response rate and overall rating of patient satisfaction by survey response size and to identify similarities among variables of patient satisfaction by response size and hospital characteristics.
Masumi Okuda +2 more
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Effect of
INTRODUCTIONPrior studies, using limited data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, reported that public reporting increases satisfaction scores in all domains except physician communication.
Rupinder K, Mann +3 more
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The Caring Moment and the Impact on HCAHPS Nurse Communication Scores
SSRN Electronic Journal, 2021The purpose of the study was to review the impact of The Caring Moment on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, particularly Communication with Nurses scores. The Caring Moment program was implemented to impact the patient’s perception of nurse communication and in turn, raise HCAHPS scores on the Press ...
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Factors of Patient Satisfaction Based on Distant Analysis in HCAHPS Databases
2014 IEEE International Conference on Data Mining Workshop, 2014HCAHPS patient survey data stratified by survey response size were analyzed to explore patient satisfaction factors by correlations and distance analysis. Hospitals whose response size were 300 and over showed different similarities among survey questions from hospitals whose response size were smaller, which could be explained by hospital structure ...
Masumi Okuda +2 more
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Do Hospitals Rank Differently on HCAHPS for Different Patient Subgroups?
Medical Care Research and Review, 2009Prior research documents differences in patient-reported experiences by patient characteristics. Using nine measures of patient experience from 1,203,229 patients discharged in 2006-2007 from 2,684 acute and critical access hospitals, the authors find that adjusted hospital scores measure distinctions in quality for the average patient with high ...
Marc N, Elliott +5 more
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Using HCAHPS data to improve hospital care quality
The TQM Journal, 2016Purpose The purpose of this paper is twofold: to enable hospital administrators to increase reimbursement rates under value-based purchasing (VBP) by understanding the process by which the Centers for Medicare and Medicaid Services (CMS) calculate and use performance scores from the Hospital Consumer Assessment of Healthcare Providers and Systems ...
John C. Carter, Fred N. Silverman
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Trends in HCAHPS Survey Scores, 2008–2019
Medical CareBackground: HCAHPS’ 2008 initial public reporting, 2012 inclusion in the Hospital Value-Based Purchasing Program (HVBP), and 2015 inclusion in Hospital Star Ratings were intended to improve patient experiences. Objectives: Characterize pre-COVID-19 (2008–2019) trends in hospital ...
Megan K, Beckett +7 more
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