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Improving HCAHPS Scores with Advances in Digital Radiography.
Radiology management, 2016The imaging department can be instrumental in contributing to a healthcare facility's ability to succeed in this new era of competition. Advances in DR technology can improve patient perceptions in the imaging department by improving efficiencies and outcomes which, in turn, can ultimately bolster overall HCAHPS scores.
Marianne, Matthews +2 more
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Measuring quality care with HCAHPS
Nursing Critical Care, 2012Perfecto “Mac Villanueva +1 more
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Drivers of Patient Satisfaction and Effects of Demographics on the HCAHPS Survey
2014Although patient satisfaction has traditionally been a quality indicator measured by most hospitals, it has taken on greater importance in light of the recent inclusion of this metric as a component of Medicare's hospital inpatient Value-Based Purchasing (VBP) program.
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NQF endorses HCAHPS patient perception survey.
Healthcare benchmarks and quality improvement, 2005Communication one of the key considerations in majority of care domains. National Quality Forum steering committee reinstates two questions dealing with courtesy and respect. Quality managers should use poor scores to identify opportunities for improvement.
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