Results 71 to 80 of about 2,389 (197)
The International Journal of Health Planning and Management, Volume 40, Issue 4, Page 883-895, July 2025.ABSTRACT Background Healthcare managers and administrators increasingly need to develop systems, structures and operations capable of improving the patient experience performance of their organisations or service delivery units. Aim To systematically review the effectiveness of organizational and service management interventions on standardized patient
Tiago S. Jesus +7 more
wiley +1 more source
Using HCAHPS data to model correlates of medication understanding at hospital discharge
, 2017 Rebecca J Bartlett Ellis,1 Karen L Werskey,2 Rachel M Stangland,2 Susan Ofner,1,3 Giorgos Bakoyannis1,3 1Indiana University School of Nursing, Indianapolis, IN, 2Schneck Medical Center, Seymour, IN, 3Department of Biostatistics, School of Medicine ...
Werskey KL +4 more
core
Increasing HCAHPS Scores by Scripting of Hourly Rounding [PDF]
, 2018 The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a standardized national report on patient perceptions of care and is now linked to hospital reimbursement by both government and now some independent insurance companies ...
Rivera, Katherine
core +1 more source
Studying HCAHPS scores and patient falls in the context of caring science [PDF]
, 2016 Session presented on Sunday, July 26, 2015: This session includes two sub-sessions regarding examination of critical outcomes within care that were identified as both regulatory and financial stressors. Each organization used path analysis derived from a
Hozak, Mary Ann +2 more
core +1 more source
Journal of Hospital Medicine, Volume 20, Issue 3, Page 258-265, March 2025.Abstract Background/Objective The Centers for Medicare & Medicaid Services (CMS) Overall Hospital Quality Star Rating, established in 2016, is a summary of publicly available quality information for acute care hospitals. In July 2023, Veterans Health Administration (VHA) hospitals became eligible to receive a CMS Overall Hospital Quality Star Rating ...
Kyle Bagshaw +12 more
wiley +1 more source
Using design-thinking to investigate and improve patient experience
Patient Experience Journal, 2021 Understanding and enhancing the patient experience can lead to improved healthcare outcomes. The purpose of this study was to capture a comprehensive and nuanced understanding of the patient experience on an inpatient medical teaching unit in order to ...
Jennifer Smiechowski +5 more
doaj
Strategies to Improve RN Communication HCAHPS [PDF]
, 2016 BACKGROUND The impact of value based purchasing on reimbursement based on HCAHPS is a reality that Heath Care Organizations need to address. This Quality Improvement Project was designed by the CNO, Vice president of Nursing and the Nurse Manager to ...
Montoro, BSN, RN, NE-BC, Karen
core +1 more source
Patient Experience Journal, 2022 The conversation on measuring experience has been a long and thoughtful one. It has reflected a dynamic tension between measures used as a lever for action in some health systems and as a mechanism to determine reimbursable dollars in others.
Alpa Vyas +7 more
doaj
Patient Experience Journal, 2018 The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a patient satisfaction survey utilized for hospital reimbursement calculations. It is not, however, considered a valid measure of individual physician performance.
Sarah Richards +7 more
doaj
Hospitalized Older Adults’ Patient Satisfaction
SAGE Open, 2016 This article examines the extent to which older adult patients’ perceptions of inpatient dimensions of care experiences are associated with their overall satisfaction.
Neale R. Chumbler +4 more
doaj +1 more source