Results 81 to 90 of about 2,389 (197)

Using Laddering Interviews and Hierarchical Value Mapping to Gain Insights Into Improving Patient Experience in the Hospital: A Systematic Literature Review

Journal of Patient Experience, 2020
Hospitals are continuously facing pressures to mitigate the gap between patient’s expectations and the quality of services provided. Now with Medicare reimbursements tied to Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores,
Pankaj Kumar MD, MBA, Michele Follen MD, PhD, MBA, Chi-Cheng Huang MD, Amy Cathey PhD, MBA   +3 more
doaj   +1 more source

Improving the patient experience through nurse leader rounds

Patient Experience Journal, 2014
While providing exceptional care experiences to patients is a priority for many organizations, creating and sustaining measureable success in this area remains a challenge for many.
Judy Morton, Jodi Brekhus, Megan Reynolds, Anna Kay Dykes   +3 more
doaj  

The association between an established Chief Experience Officer role and hospital patient experience scores

Patient Experience Journal, 2021
The healthcare industry is currently reacting to multiple stakeholders demanding improvements to the patient experience. Some healthcare organizations are implementing new management structures, i.e., the role of Chief Experience Officer (CXO).
William Breen, Seongwon Choi, Kristina "Ria" Hearld, Stephen O'Connor, Edward Rafalski, Nancy Borkowski   +5 more
doaj  

Relationships between Hospitals\u27 Music Therapy Services and Hospital Consumer Assessment of Healthcare Providers and Systems ( Hcahps ) Scores [PDF]

, 2019
Background: The implementation of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measured patients’ satisfaction with their hospital stays.
Iverson, Kimberly S.
core   +1 more source

The patient experience movement moment

Patient Experience Journal, 2014
For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one that complements established clinical process and
William Lehrman, Geoffrey Silvera, Jason Wolf   +2 more
doaj  

Variations in the patients’ hospital care experience by states’ strategy for Medicaid expansion: 2009-2013

Patient Experience Journal, 2015
Our investigation evaluates the extent of differences in the patient’s hospital experience due to variations among state strategies to adopt, or not adopt, their Medicaid plans to the 2010 ACA legislation.
Edmund Becker, Kenton Johnston, Jaeyong Bae, Jason Hockenberry, Ariel Avgar, Sandra Liu, Ira Wilson, Arnold Milstein   +7 more
doaj  

Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers

Patient Experience Journal, 2017
Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence
Chien-Ching Li, Peter Barth, Andrew Garman, Matthew Anderson, Peter Butler   +4 more
doaj  

Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit

Patient Experience Journal, 2020
Inpatient plan of care meetings support efforts to encourage collaborative practice and patient-family centered care and result in an effective strategy to enhance communication and patient satisfaction.
Nicolas Hernandez, Alice Fornari, Sage Rose, Leanne Tortez   +3 more
doaj  

A Validation Methodology for Extracted Associations from HCAHPS data set

, 2017
The hybrid correlation extraction method [1] is applied to hospital patients’ satisfaction surveys to provide recommendations for increasing hospital performance and patients’ satisfaction.
Sattari Tabrizi, Tannaz
core   +1 more source

Inpatient Massage Therapy Versus Music Therapy Versus Usual Care: A Mixed-methods Feasibility Randomized Controlled Trial

Global Advances in Health and Medicine, 2017
Background Little is known about the feasibility of providing massage or music therapy to medical inpatients at urban safety-net hospitals or the impact these treatments may have on patient experience.
Eric J Roseen DC, Oscar Cornelio-Flores MD, Chelsey Lemaster MS, MPH, Maria Hernandez MD, MT-BC, Calvin Fong MD, Kirsten Resnick MS, Jon Wardle ND, PhD, Suzanne Hanser EdD, Robert Saper MD, MPH   +8 more
doaj   +1 more source