Customer Mistreatment and Venting to Conversational AI: Emotional Exhaustion as Mediator and Trust in Conversational AI as Moderator. [PDF]
Behav Sci (Basel)Cheng J, Jiang J.
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Bonds, Bounds, and Borders: Crafting Hospitality with Unauthorized Migrants in Southern France
American Anthropologist, EarlyView.ABSTRACT This article analyzes the everyday politics of migrant hospitality in rural Southern France. Drawing on four years of fieldwork alongside benevolent residents hosting unauthorized migrants at their home or volunteering in migrant shelters, I consider how residents attempted to make up for the state's abandonment of migrant lives, the ethical ...
Céline Eschenbrenner
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Ethics training competencies and leadership enable responsible AI in hospitality and tourism. [PDF]
iScienceArif M +6 more
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Perfecting Exit: The Politics of Quitting Among Migrant Care Workers in the United States
American Anthropologist, EarlyView.ABSTRACT Quitting tends to be overlooked in studies of resistance and labor because of its individual and private character, its ineffectiveness in changing conditions of labor, and the difficulty of studying it, in favor of more organized and public protests and strikes.
Cati Coe
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Construction of indicator system of tourism professional skills evaluation system in the application-oriented Universities - A case study in Fujian, China. [PDF]
PLoS OneLin HL, Li X, Zhang JM.
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Annals of Public and Cooperative Economics, EarlyView.Abstract This article examines how urban inequalities influence the Social and Solidarity Economy (SSE) through a study of two Barcelona neighbourhoods. It evaluates the limitations of SSE promotion policies implemented between 2016 and 2024, focusing on their impact on diversifying socio‐enterprise initiatives and fostering cooperative ecosystems with
Santiago Eizaguirre Anglada +2 more
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The influence of employee mental health on sustainable corporate practices among starred hotels: the roles of marketing performance and stress management. [PDF]
Discov Ment HealthTutu-Boahene B +3 more
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Gender Pay Disclosure and Firm Performance: Quasi‐Experimental Evidence From the United Kingdom
British Journal of Industrial Relations, EarlyView.ABSTRACT This paper investigates the impact of pay transparency on firm performance, measured as sales growth, in a large sample of UK‐registered companies between 2005 and 2023. We employ a difference‐in‐difference approach based on the pay transparency regulation enacted in 2017, which mandated all companies registered in the United Kingdom with at ...
Hildebrando Pahula, Charles Ambilichu
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The impact of ecocentric leadership on organizational green innovation examining the serial mediation of green knowledge sharing and ambidexterity. [PDF]
Sci RepZada M +3 more
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Too Little, Too Weak? Paid Parental Leaves in Philippine Collective Bargaining Agreements
British Journal of Industrial Relations, EarlyView.ABSTRACT When statutory work–family entitlements are deemed insufficient, workers often rely on collective bargaining to secure better terms. However, the extent to which unions can deliver higher than statutory benefits remains underexplored, especially in developing countries with decentralized bargaining systems and low union salience. Bridging this
Vincent Jerald Ramos
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