Results 141 to 150 of about 2,244,042 (353)

Impact of AI on Hotel Business

open access: yes
Artificial Intelligence (AI) is poised to dramatically transform the hotel industry, offering significant advancements in operational efficiency, customer experience, revenue management, and sustainability. This paper delves into the various facets of AI's impact on the hotel business, providing a detailed analysis supported by data and scholarly ...
openaire   +1 more source

Psychological Mechanisms Behind the Influence of Immersive Technologies on Consumer Well‐Being

open access: yesPsychology &Marketing, EarlyView.
ABSTRACT Immersive technologies, such as augmented reality and virtual reality, enrich daily life with numerous benefits but also introduce risks such as impulsive spending and escapism. Despite their growing influence, the psychological mechanisms underlying these effects and the impact on consumer well‐being remain underexplored.
Sungeun Ange Kim, Sheau Fen Crystal Yap
wiley   +1 more source

The Interplay of Inflated Expectations, (Dis)Confirmation, and Emotional Spillover: Implications for Post‐Purchase Loyalty in Mystery Deals

open access: yesPsychology &Marketing, EarlyView.
ABSTRACT Mystery deals, a marketing tactic used to boost sales, involve withholding the exact version of the product a customer will receive until after purchase. While prior research has examined consumers' pre‐purchase reactions to mystery deals, their post‐purchase responses remain underexplored.
Florian Brodschelm   +4 more
wiley   +1 more source

OUTSOURCING OF HOTELS BUSINESS ENTERPRISES

open access: yesAktualʹnì Problemi Rozvitku Ekonomìki Regìonu, 2019
The article analyzes the features of outsourcing in the hospitality industry. Outsourcing implies the existence of business processes that are passed on the basis of the contract of a long period of another organization that simplifies any field of activity which is not basic for a hotel. But, of course, the transfer of certain functions to outsourcing
openaire   +2 more sources

INNOVATION POTENTIAL OF FAMILY BUSINESS IN THE SPHERE OF HOTEL BUSINESS

open access: yes, 2020
This research paper presents the results of a survey of the innovation potential of family business in the sphere of hotel business in Bulgaria. The aim is to clarify the theoretical problems connected with the innovation potential and assess this potential of family business in Bulgaria.
Vyara Kyurova   +1 more
openaire   +1 more source

Embarrassed to Observe: The Effects of Directive Language in Brand Conversation

open access: yesPsychology &Marketing, EarlyView.
ABSTRACT In social media, marketers attempt to influence consumers by using directive language, that is, expressions designed to get consumers to take action. While the literature has shown that directive messages in advertising have mixed results for recipients, we know little about the effects of directive brand language on consumers who see brands ...
Andria Andriuzzi, Géraldine Michel
wiley   +1 more source

After‐Sales Services Coordination Contracts in Platforms With Integration Mode Operations

open access: yesNaval Research Logistics (NRL), EarlyView.
ABSTRACT In service operations, there is an emerging integration mode between platforms, such as Gaode‐Maps DiDi‐Chuxing. In this mode of operation, consumers order on an integrated platform (such as Gaode‐Maps), but accept services from a professional platform (such as DiDi‐Chuxing) or an offline integrator (such as a taxi company).
Weihua Liu   +3 more
wiley   +1 more source

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