Results 31 to 40 of about 8,173,464 (303)

Green Human Resources Management in the Hotel Industry: A Systematic Review

Sustainability, 2022
Green human resources management (GHRM) has proven its efficiency in many industries and services, including the hospitality and hostel industries. Additionally, applying green human resources management practices reflects an organization’s environmental
Mahmoud Alreahi, Z. Bujdosó, M. Kabil, Ali Akaak, Kata Feketéné Benkó, Widhayani Puri Setioningtyas, L. Dávid   +6 more
semanticscholar   +1 more source

Quality Assurance at Hotel Management Tertiary Institutions in Australia: An Insight Into Factors Behind Domestic and International Student Satisfaction

Journal of Hospitality and Tourism Education, 2018
Although numerous studies have investigated the importance of customer satisfaction in the hospitality industry, few studies have examined the role of customer satisfaction in education institutions.
T. Frawley, Edmund Goh, R. Law
semanticscholar   +1 more source

Agility, innovation, environmental management and competitiveness in the hotel industry

Corporate Social Responsibility and Environmental Management, 2022
The hotel industry is characterized by operating in a global, dynamic and uncertain environment where stakeholders' concerns on sustainable development are growing.
María D. López‐Gamero, José F. Molina-Azorín, Jorge Pereira‐Moliner, Eva M. Pertusa-Ortega   +3 more
semanticscholar   +1 more source

Exploring the effectiveness of hotel management's responses to negative online comments

Lingua, 2018
The present study aims to identify the linguistic strategies and resources that characterize the review response genre, hotel management's responses addressing negative comments posted by dissatisfied customers on travel websites. It has been established
Victor Ho
semanticscholar   +1 more source

Hotel and Restaurant Management Education [PDF]

, 2016
The hotel and restaurant sector (hereafter called the hospitality industry), as a modern economic activity was shaped after World War Two and is closely linked with the development of mass tourism and the rapid growth of the airline industry. The hospitality and tourism industries together, are the largest and fastest growing industries in the world ...
openaire   +3 more sources

Selected quality factors in the function of creating guests' satisfaction [PDF]

Marketing (Beograd. 1991), 2022
The quality of service is an ongoing problem of research in the world in all service sectors and dictates potential expectations among guests and their satisfaction.
Vujić Tamara, Vujić Milan, Zrnić Miloš, Gajić Tamara, Vukolić Dragan   +4 more
doaj  

Employee Satisfaction, Talent Management Practices and Sustainable Competitive Advantage in the Northern Cyprus Hotel Industry

Sustainability, 2022
In this study, we have examined talent management practices’ impact on achieving sustainable competitive advantage in five-star hotels located in the TRNC (Turkish Republic of Northern Cyprus) as well as the mediating effect of employee satisfaction ...
I. Jibril, M. Yeşiltaş
semanticscholar   +1 more source

Effects of Applying BPM Critical Path and Statistical PERT Analysis on CFM Practices and Profit Maximization in Hotel Industry

Tourism and Hospitality Management
Purpose – The study aims to improve management practices of accounts receivable and payable as a necessity for improved financial performance of hotel enterprises using BPM approach and focusing on applying CPM and statistical PERT analysis to ...
Mohamed Hany B. MOUSSA, M. S. SAYED, Batta R. ALLAM   +2 more
doaj   +1 more source

ROLE OF PHYSICAL ELEMENTS AND HUMAN INTERACTION IN MARKETING SERVICES: A CASE STUDY OF THE HOSPITALITY SECTOR IN JORDAN [PDF]

Geo Journal of Tourism and Geosites
Physical aspects constitute an essential component of the hotel product. This study was performed to determine the significance of physical aspects (interior and exterior design, location, services) and human interaction in hotel marketing.
Ra’ed MASA’DEH, Mohammad F. GHNEEM, Omar M. TAHA, Omar A. ALANANZEH, Ibrahim K. ALKURDI   +4 more
doaj   +1 more source

The role of capital structure management in maintaining the financial stability of hotel firms during the pandemic—A global investigation

International Journal of Hospitality Management, 2022
Due to the detrimental effects of the Covid-19 pandemic on the hotel sector, pandemic crisis management research has received lots of academic attention, from studies in sales-marketing to human resource management. However, financial management has been
Lan Thi Mai Nguyen, D. Le, K. Vu, Trang Khanh Tran   +3 more
semanticscholar   +1 more source