Results 21 to 30 of about 653,906 (308)

Hotel management and quality of hotel services [PDF]

open access: yesJournal of Process Management. New Technologies, 2016
In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of ...
openaire   +2 more sources

Internal Market Orientation Framework as a Source of Improving Service Quality within the Malaysian Hotel Industry

open access: yesSHS Web of Conferences, 2014
This paper is developed as a means to discover the importance of improving service quality within the Malaysian Hotel Industry. To support that contention it was found that there are a number of methodologies or approaches that can be used to improve ...
Lahap J.   +4 more
doaj   +1 more source

The Influence of Animation Programmes on Tourists’ Satisfaction: The Role of Animators [PDF]

open access: yesSport Mont, 2019
Animation programmes represent a specific range of services and facilities that complement and improve the overall range of tourism service. Animation activities provide a wide range of services that are intended to provide more than expected for ...
Sanja Pekovic   +4 more
doaj   +1 more source

The role of strategic groups in understanding strategic human resource management [PDF]

open access: yes, 2012
Purpose – This article explores how understanding the challenges faced by companies’ attempts to create competitive advantage through their human resources and HRM practices can be enhanced by insights into the concept of strategic groups within ...
Doherty, Liz   +2 more
core   +1 more source

The Impact of Business Strategy Formulation Towards Accountant Role: Star Rating as Moderation Variable in Hotel Industry in Southern Sumatera Region [PDF]

open access: yes, 2019
This research aims to test and prove the relation of choosing strategy formulation towards accountant role in hotel business management, and also to test and prove star-hotel rating to moderate the relation between choosing strategy formulation towards ...
Djuminah, Djuminah   +3 more
core   +1 more source

Pengaruh Manajemen Karir terhadap Kepuasan Karis melalui Kompetensi Pegawai [PDF]

open access: yes, 2013
The purpose of this research is to acknowledge the effect of a career management toward the career satisfaction through the career competency of the staff at Park Lane Hotel, Jakarta.
Pangestu, H. (Hengky)
core   +4 more sources

Hotel and Restaurant Management Education [PDF]

open access: yes, 2016
The hotel and restaurant sector (hereafter called the hospitality industry), as a modern economic activity was shaped after World War Two and is closely linked with the development of mass tourism and the rapid growth of the airline industry. The hospitality and tourism industries together, are the largest and fastest growing industries in the world ...
openaire   +3 more sources

Selected quality factors in the function of creating guests' satisfaction [PDF]

open access: yesMarketing (Beograd. 1991), 2022
The quality of service is an ongoing problem of research in the world in all service sectors and dictates potential expectations among guests and their satisfaction.
Vujić Tamara   +4 more
doaj  

Peculiar human resource management practices? [PDF]

open access: yes, 1994
This article explores the alleged peculiarities of human resource management practices in very small developing states. A number of theoretical and ideo-typical features are culled from a literature review and are subsequently confronted with the ...
Baldacchino, Godfrey
core   +1 more source

Effects of Applying BPM Critical Path and Statistical PERT Analysis on CFM Practices and Profit Maximization in Hotel Industry

open access: yesTourism and Hospitality Management
Purpose – The study aims to improve management practices of accounts receivable and payable as a necessity for improved financial performance of hotel enterprises using BPM approach and focusing on applying CPM and statistical PERT analysis to ...
Mohamed Hany B. MOUSSA   +2 more
doaj   +1 more source

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