Hotel management and quality of hotel services [PDF]
Journal of Process Management. New Technologies, 2016 In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of ...
Ivica Batinić
openaire +5 more sources
Ownership perceptions in European hotel management agreements [PDF]
, 2019 The hotel management agreement is a common, but arguably at times misunderstood, hotel operating structure. This study has sought to explore how both owners and hotel management companies (“operators”) perceive aspects of ownership in managed hotels.
Rob van Ginneken, K. Koens, J. Fricke
semanticscholar +2 more sources
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case. [PDF]
Tour Manag, 2022 This paper analyses the influence that the initial actions and strategies pursued by hotel managers have on the recovery of occupancy after a crisis such as the COVID-19 pandemic. To do this, a specific survey is carried out on managers of Spanish hotels.
Hidalgo A +5 more
europepmc +2 more sources
Tourism and Hospitality Management, 2023 Purpose – Job crafting plays an essential role in job design since it is a new approach from the employee’s perspective to the manager. However, little research has investigated the hotel industry’s job crafting, particularly in the food and beverage ...
Tamer Mohamed Abbas +2 more
doaj +1 more source
The Influence of Perceived Authenticity and Price Fairness on The Purchase Intention at Samwon House Restaurant Jakarta [PDF]
E3S Web of Conferences, 2023 This study aims to determine the effect of perceived authenticity and price fairness on the desire to try Korean food at the Samwon House restaurant in Jakarta. The sampling technique used is purposive sampling.
Shane Louis +2 more
doaj +1 more source
Kousoku Lane technology adaption for standard operation procedure in the restaurant: A case study of Genki Sushi [PDF]
E3S Web of Conferences, 2023 Technology has been building its sign on the restaurant industry by changing the restaurants standard operation procedure and adapt to new demand as well as challenges.
Janice Valencia +2 more
doaj +1 more source
The Association Between Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA) Awareness, Job Stress, Job Insecurity, and Job Satisfaction Among Hotel Employees During COVID-19 Pandemic [PDF]
E3S Web of Conferences, 2023 Despite the numerous advantages of implementing smart technology, expenses or negatives must be considered, with one of the most significant being the influence on personnel. A lot of studies have been undertaken to examine the influence of technological
Lestari Nurul Sukma +2 more
doaj +1 more source
Assessment of Learning and Growth Perspective as One of Balanced Scorecard Dimensions and Its Impact on Employees' Performance in Five-star Hotels [PDF]
Maǧallaẗ Kulliyyaẗ Al-Sīyāḥaẗ wa Al-Fanādiq (Ǧāmiʿaẗ Al-Mansoura), 2022 Purpose- The hospitality industry based on performance of employees so, this paper aims to assessment of learning and growth perspective as one of balanced scorecard dimensions and its impact on employees' performance in five-star hotels in Cairo, Egypt ...
Mohamed Tawfik Essawy +2 more
doaj +1 more source
RECENT CHANGES AND THEIR IMPACT ON DIRECTING SCHOOL STUDENTS TO ENROLL IN HOSPITALITY EDUCATION: JORDAN SCHOOLS AS A CASE STUDY [PDF]
Geo Journal of Tourism and Geosites, 2022 Hospitality is described as a highly labour-intensive industry where skilled and qualified human resources play a major role in its success. Thus, this paper is conducted to investigate the impact of recent changes on the attitude of school students to ...
Ahmad A. Al-MAKHADMEH +3 more
doaj +1 more source
Economics & Education, 2020 The purpose of this paper is to develop a deeper understanding of talent management strategies and practices in the hospitality industry context paying additional attention to soft skills gap.
Oļegs Ņikadimovs, Tetiana Ivanchenko
doaj +1 more source