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Impact of Service Quality of Hotel AI Service Robots on Hotel Image and Customer Satisfaction
Journal of Tourism EnhancementJi-Hye Jeong, Ji-Hwan Yoon
openaire +1 more source
Internet’s User Perception of Corporate Social Responsibility in Hotel Services
Sustainability, 2019José Mondéjar-Jiménez +2 more
exaly
The value of unsustainable hotel services to guests: Evidence from a discrete choice experiment
Annals of Tourism ResearchSara Dolnicar, Astrid Kemperman
exaly
Gender Differences Among Hotel Guest Towards Dissatisfaction with Hotel Services in Kuala Lumpur
Procedia Economics and Finance, 2016exaly