Results 271 to 280 of about 4,321,512 (302)

Traveler Attitudes Toward Biometric Data-Enabled Hotel Services: Can Risk Education Play a Role?

Cornell Hospitality Quarterly, 2023
Soona Park, Xinran Lehto, Mark Lehto
exaly  

The influence of the Covid-19 pandemic on guests’ evaluations of hotel services

Current Issues in Tourism, 2023
Irene Roozen, Mariet Raedts
exaly  

An online reviews-driven method for the prioritization of improvements in hotel services

Tourism Management, 2021
Chenxi Zhang, Xunjie Gou, Xu Zeshui
exaly  

The measurement of gaps in the quality of hotel services

International Journal of Hospitality Management, 1987
Robert C Lewis
exaly  

Value co-destruction in hotel services: Exploring the misalignment of cognitive scripts among customers and providers

Tourism Management, 2020
Joona Keränen, Paavo Ritala, Jyri Vilko
exaly  

Analysis of hotel services by their symmetric and asymmetric effects on overall customer satisfaction: A comparison of market segments

International Journal of Hospitality Management, 2019
Meltem Caber, Özgür DAVRAS
exaly  

Measuring meeting planner satisfaction with hotel convention services: a multi-variate approach

International Journal of Hospitality Management, 1991
Robert C Lewis, Margaret Shaw
exaly  

Free add-on services and perceived value in competitive environments: Evidence from online hotel reviews

International Journal of Hospitality Management, 2020
Yeming Gong, Baojun Gao
exaly  

The effects of traveling for business on customer satisfaction with hotel services

Tourism Management, 2018
Tijana Radojevic, Nemanja Stanišić, Nenad Stanic   +2 more
exaly  

Patterns of Information Services on Hotel Websites: The Case of Greece

Anatolia, 2006
Vasiliki Vrana
exaly