Results 111 to 120 of about 30,772 (261)
Journal of Organizational Behavior, Volume 47, Issue 1, Page 122-144, January 2026.ABSTRACT Bystanders, organizational members who witness but are not directly involved in workplace bullying, are increasingly viewed as integral in addressing bullying. However, empirical evidence about how bystanders act and why is limited, having been hampered by the lack of a validated measure to capture bystander behavior.
Kara Ng, Karen Niven
wiley +1 more source
International Journal of Consumer Studies, Volume 50, Issue 1, January 2026.ABSTRACT Customer incivility (CI) increasingly shapes service work, from frontline hospitality staff to digital agents in retail and banking. This study applies the PRISMA protocol to review 112 empirical articles published between 2009 and 2025. Using the Theory, Context, Characteristics and Methods (TCCM) framework, we synthesise key findings and ...
Maqsood H. Bhutto +3 more
wiley +1 more source
The Relationship between Workplace Incivility and Emotional Exhaustion of Frontline Employees: The Moderating Role of Self-Efficacy [PDF]
, 2022 Nguyễn Hồng Quân +5 more
openalex +1 more source
Journal of Advanced Nursing, Volume 82, Issue 1, Page 780-790, January 2026.ABSTRACT Aims To explore the experiences of qualified nurses who have lived experience of self‐harm (with or without suicidal intent) during nursing training or practice. Specifically, to examine characteristics and contributing factors and ideas for tailored suicide prevention interventions. Design Exploratory qualitative study.
Samantha Groves +2 more
wiley +1 more source
Broadband Internet and Social Capital
, 2018 We study how the diffusion of broadband Internet affects social capital using two data sets from the UK. Our empirical strategy exploits the fact that broadband access has long depended on customers' position in the voice telecommunication infrastructure
Geraci, Andrea +3 more
core +1 more source
Focusing on Inclusion (vs. Leadership) Boosts Gender Bias Recognition and Intended Action
Journal of Applied Social Psychology, Volume 56, Issue 1, Page 85-107, January 2026.ABSTRACT When gender bias arises at work, inaction all too often follows. Can simple prompts to consider inclusion or leadership orient observers toward combatting bias? Four experiments using six samples (three preregistered; N = 4712) tested effects of a focus manipulation among people observing workplace sexism.
Hilary B. Bergsieker +4 more
wiley +1 more source
Gender, Occupational Position, and Incivility: The Role of Status on Rude Behaviors at Work [PDF]
, 2006 This study examined the role of status (i.e., occupational position and gender) in the frequency and experience of workplace incivility. Participants were 89 university students over the age of 20 who currently were employed and completed measures ...
Settle, Sherri
core +1 more source
Toxic Talk: How Online Incivility Can Undermine Perceptions of Media [PDF]
, 2016 Ashley Anderson +4 more
openalex +1 more source