Results 181 to 190 of about 2,702 (204)
Some of the next articles are maybe not open access.

Selective Incivility as Modern Discrimination in Organizations

Journal of Management, 2013
Lilia Cortina   +2 more
exaly  

The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers

Journal of Hospitality and Tourism Research, 2019
Hailin Qu, Haemi Kim
exaly  

Incivility, satisfaction and turnover intention of tourist hotel chefs

International Journal of Contemporary Hospitality Management, 2019
Chih-Hung Wang
exaly  

Incivility hates company: Shared incivility attenuates rumination, stress, and psychological withdrawal by reducing self-blame

Organizational Behavior and Human Decision Processes, 2016
Pauline Schilpzand   +2 more
exaly  

A conceptual and methodological investigation of a multilevel model of customer incivility

International Journal of Hospitality Management, 2019
Jing Liu, Hailin Qu
exaly  

Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry

Journal of Hospitality Marketing and Management, 2017
Edwin Torres   +2 more
exaly  

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