Results 41 to 50 of about 25,425 (265)
A Study on the Satisfaction of the Employees in the Internal Customer Relationship Management
In this study, the factors that affect the satisfaction of the workers in the Internal Customer Relationship Management (IntCRM) in a X manufacturing-industry operation that has a leading role in the white-goods sector in Turkey are studied.
Yavuz Demirel
doaj
Internal Orientation for Advancing Customer Success
Customer Success has emerged as a strategic approach that enables businesses to support customers in achieving their desired outcomes. While widely adopted in Software as a Service (SaaS) industries, its application in large non-SaaS enterprises presents
Junichi TSUJII
doaj +1 more source
Internal Effects of Customer Contact within Service Organizations
This paper investigates how an organization can become customer oriented in terms of subculture formation originating from customer contact. Although existing market orientation research has assumed cultural homogeneity, this paper views organizational ...
Ryusuke KOSUGE
doaj +1 more source
This paper aimed to explore customer value-driven factors and evaluated competitive positioning to formulate the sustainable business strategy for theme parks in Taiwan. We employed Borda count to obtained the customer value-driven factors.
Tien-Yu Lin
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ABSTRACT Strategic positioning becomes increasingly important as markets mature, particularly in consumer‐facing industries that offer similar products, experiential cues, and values‐based messages. This study offers a conceptual model to examine the strategic positioning factors that motivate consumers to visit one local business over another before ...
Aaron J. Staples +2 more
wiley +1 more source
Automated generative process synthesis via transformer‐based dual‐loop simulation and optimization
Abstract This study presents a novel framework for automated generative process synthesis, addressing the complexity of simultaneously optimizing discrete topologies and continuous operating variables. To overcome conventional superstructure limitations, we propose a dual‐loop architecture integrating generative transformers with rigorous process ...
Yeong Woo Son +4 more
wiley +1 more source
Heat generation in lithium‐ion batteries affects performance, aging, and safety, requiring accurate thermal modeling. Traditional methods face efficiency and adaptability challenges. This article reviews machine learning‐based and hybrid modeling approaches, integrating data and physics to improve parameter estimation and temperature prediction ...
Qi Lin +4 more
wiley +1 more source
The aim of this research is to investigate the implication of internal marketing and internal service quality effectivity towards internal customer satisfaction in Tourism Industry in Yogyakarta Special Territory.
Jumadi Jumadi
doaj +1 more source
This article implements a unified human digital twin framework that integrates cutting edge actuation, sensing, simulation, and bidirectional feedback capability. The approach includes integrating multimodal sensing, AI, and biomechanical simulation into one compact system.
Tajbeed Ahmed Chowdhury +4 more
wiley +1 more source
El presente trabajo se desarrolló en un hotel situado en el polo turístico de Varadero. Tiene como objetivo la construcción de un índice global para medir la calidad del cliente interno.
Odalys Falcón-Acosta +3 more
doaj

