Results 41 to 50 of about 25,425 (265)

A Study on the Satisfaction of the Employees in the Internal Customer Relationship Management

open access: yesGaziantep Üniversitesi Sosyal Bilimler Dergisi, 2008
In this study, the factors that affect the satisfaction of the workers in the Internal Customer Relationship Management (IntCRM) in a X manufacturing-industry operation that has a leading role in the white-goods sector in Turkey are studied.
Yavuz Demirel
doaj  

Internal Orientation for Advancing Customer Success

open access: yesAAOS Transactions
Customer Success has emerged as a strategic approach that enables businesses to support customers in achieving their desired outcomes. While widely adopted in Software as a Service (SaaS) industries, its application in large non-SaaS enterprises presents
Junichi TSUJII
doaj   +1 more source

Internal Effects of Customer Contact within Service Organizations

open access: yesAnnals of Business Administrative Science, 2007
This paper investigates how an organization can become customer oriented in terms of subculture formation originating from customer contact. Although existing market orientation research has assumed cultural homogeneity, this paper views organizational ...
Ryusuke KOSUGE
doaj   +1 more source

A Hybrid Quantified SWOT Analysis to Label the Competitive Positioning for Theme Parks: A Case Study of Taiwan

open access: yesSAGE Open, 2023
This paper aimed to explore customer value-driven factors and evaluated competitive positioning to formulate the sustainable business strategy for theme parks in Taiwan. We employed Borda count to obtained the customer value-driven factors.
Tien-Yu Lin
doaj   +1 more source

Quantifying Consumer Tradeoffs Across Firm‐Level Strategic Positioning Dimensions: Evidence from US Craft Beer Consumers

open access: yesAgribusiness, EarlyView.
ABSTRACT Strategic positioning becomes increasingly important as markets mature, particularly in consumer‐facing industries that offer similar products, experiential cues, and values‐based messages. This study offers a conceptual model to examine the strategic positioning factors that motivate consumers to visit one local business over another before ...
Aaron J. Staples   +2 more
wiley   +1 more source

Automated generative process synthesis via transformer‐based dual‐loop simulation and optimization

open access: yesAIChE Journal, EarlyView.
Abstract This study presents a novel framework for automated generative process synthesis, addressing the complexity of simultaneously optimizing discrete topologies and continuous operating variables. To overcome conventional superstructure limitations, we propose a dual‐loop architecture integrating generative transformers with rigorous process ...
Yeong Woo Son   +4 more
wiley   +1 more source

Advances in Thermal Modeling and Simulation of Lithium‐Ion Batteries with Machine Learning Approaches

open access: yesAdvanced Intelligent Discovery, EarlyView.
Heat generation in lithium‐ion batteries affects performance, aging, and safety, requiring accurate thermal modeling. Traditional methods face efficiency and adaptability challenges. This article reviews machine learning‐based and hybrid modeling approaches, integrating data and physics to improve parameter estimation and temperature prediction ...
Qi Lin   +4 more
wiley   +1 more source

Pengaruh Pemasaran Internal dan Kualitas Layanan Internal Terhadap Kepuasan Pelanggan Internal (Studi Pada Industri Kepariwisataan di Daerah Istimewa Yogyakarta)

open access: yesJurnal Ekonomi dan Bisnis, 2016
The aim of this research is to investigate the implication of internal marketing and internal service quality effectivity towards internal customer satisfaction in Tourism Industry in Yogyakarta Special Territory.
Jumadi Jumadi
doaj   +1 more source

A Multimodal Intelligent System for Human Digital Twin Simulation with Continuous Kinematic Data Tracking, Biometric Prognosis, and Cognitive State Feedback in Industrial Environments

open access: yesAdvanced Intelligent Discovery, EarlyView.
This article implements a unified human digital twin framework that integrates cutting edge actuation, sensing, simulation, and bidirectional feedback capability. The approach includes integrating multimodal sensing, AI, and biomechanical simulation into one compact system.
Tajbeed Ahmed Chowdhury   +4 more
wiley   +1 more source

MEDICIÓN DE LA CALIDAD DEL CLIENTE INTERNO EN UNA INSTALACIÓN HOTELERA / MEASURING THE QUALITY OF THE INTERNAL CUSTOMER IN A HOTEL FACILITY

open access: yesRevista Científica de Ingeniería Industrial, 2012
El presente trabajo se desarrolló en un hotel situado en el polo turístico de Varadero. Tiene como objetivo la construcción de un índice global para medir la calidad del cliente interno.
Odalys Falcón-Acosta   +3 more
doaj  

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