Do hotel green practices influence customer satisfaction? Evidence from the Indian hospitality sector. [PDF]
Singh AK +9 more
europepmc +1 more source
Purpose and Profit: Social and Environmental Marketing for Large Companies in Adverse Scenarios
ABSTRACT This qualitative study explored how large companies use social and environmental marketing to boost results in adverse scenarios, analyzing interviews with marketing managers and public documents. The findings reveal distinct strategies. To attract investors, environmental, social, and governance (ESG) communication is targeted at limited ...
Celso Jacubavicius +4 more
wiley +1 more source
Multi-objective route optimization for electric vehicle hazardous materials transportation in uncertain environments. [PDF]
Zhang Q, Zhang Z, Ma C.
europepmc +1 more source
The Role of Social Media in Exposing Greenwashing: Consumer Sentiments and Discussions
ABSTRACT This study examines consumer responses to greenwashing on social media, with a focus on X (formerly Twitter), where exaggerated or deceptive environmental claims are subject to heightened public scrutiny. As sustainability becomes a pressing concern, consumers are increasingly holding companies accountable for their environmental messaging ...
Mitra Salimi +3 more
wiley +1 more source
Improving patients' satisfaction through service digitalization: a cross-sectional study based on the theory of psychological empowerment. [PDF]
Zhou GS, Shi SH, Qian QR, Zheng QY.
europepmc +1 more source
Economic Influences on Customer Satisfaction: An International Comparison
identifier:oai:t2r2.star.titech.ac.jp ...
openaire
Reuse of Water as Part of a Water Sustainability Strategy: Experiences of Germany and Poland
ABSTRACT Wastewater can provide an alternative supply of scarce water resources, particularly for operations that do not require high‐quality water. The uptake in wastewater usage is likely to be driven by a combination of public and private sector actors via internal actions and external collaborations.
Jonathan Morris +5 more
wiley +1 more source
From leadership humility to customer satisfaction: a study of employee engagement in the Chinese service industry. [PDF]
Zhang X, Yim S.
europepmc +1 more source
ABSTRACT This study investigates how proactive environmental strategy, operationalized through company environmental strategy (CES) and green marketing strategy (GMS), shapes green brand competitiveness (GBC) and new green product success (NGPS) via green brand positioning (GBP).
Haozhe Ma, Arnaldo Coelho, Célia Santos
wiley +1 more source
The effect of pharmaceutical supply chain management practice on operational performance: the case of the central clusters and central Ethiopian pharmaceutical supply service. [PDF]
Boche B +3 more
europepmc +1 more source

