Results 281 to 290 of about 320,173 (310)
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Internal customer satisfaction through involvement
Total Quality Management, 1999openaire +1 more source
The Relationship between Internal Satisfaction and External Satisfaction amongst Hotel Customers in Malaysia [PDF]
, 2012 This paper is focused on hotel customers' internal and external satisfaction. Some previous studies had only focused on the customers' external satisfaction and only a few studies had managed to link between the two variables. The study also looked into factors which may act as internal variables such as the employer-employee relationship, employee ...
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Relationships among Internal Marketing, Internal Customer Satisfaction and Competitive Advantage
Asia-pacific Proceedings of Applied Science and Engineering for Better Human Life (ASEHL), 2016Won-Seok Bang, Jae-Ik Shin, Ki-Han Chung
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Asymmetric relationships between internal service quality factors and internal customer satisfaction
Journal of Korea Service Management Society, 2014null Im, Sang-Yong, null Joong-In Kim
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Internal and External Customer Satisfaction and Stock Market Response
Journal of CEO and Management Studies, 2021openaire +1 more source
The green spillover effect of green customer integration: Does internal integration matter?
Corporate Social Responsibility and Environmental Management, 2020Taiwen Feng
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THE EFFECTS OF INTERNAL CUSTOMER SATISFACTION TO EXTERNAL CUSTOMER SATISFACTION AND A RESEARCH
INTERNATIONAL REFEREED JOURNAL OF MARKETING AND MARKET RESEARCHES, 2014openaire +1 more source