Results 31 to 40 of about 26,082,229 (295)

Framework Of Information System Of IT Service Desk Using UML (Unified Modelling Language) Technique - Study Case In Republic Of Indonesia State Civil Service Agency

open access: yesJournal of Technology Informatics and Engineering
At Republic of Indonesia State Civil Service Agency in carrying out work, it is often found that problems both software and hardware are installed in the computer and must be resolved immediately.
Melyani Melyani   +6 more
doaj   +1 more source

A Gender Perspective on Newsroom Culture and Working Conditions: The Case of a Regional Czech Television News Desk

open access: yesSociologický Časopis, 2017
This case study concerns the characteristics of journalistic newsroom culture of a regional news desk of Czech Television, a public-service broadcaster.
Daniela Vajbarová
doaj   +1 more source

IT service desk process improvement : a narrative style case study [PDF]

open access: yes, 2006
This paper is a detailed case narrative on how a Faculty of a leading Australian\ud University conducted a rigorous process improvement project, applying fundamental\ud Business Process Management (BPM) concepts.
Arora, Atul, Bandara, Wasana
core   +1 more source

The Diagnosis That Arrived Decades Late: Living Without and Then With Myhre Syndrome

open access: yesAmerican Journal of Medical Genetics Part C: Seminars in Medical Genetics, EarlyView.
ABSTRACT Myhre syndrome (MIM #139210) is a rare multisystem disorder first described in 1981, characterized by short stature, neurodevelopmental delay, joint contractures, and cardiopulmonary complications. Its molecular basis, recurrent pathogenic variants in SMAD4, was not discovered until 2011. This narrative is based on a review of medical records,
Abdallah F. Elias
wiley   +1 more source

Complex Service Desk System for Incident Management Automation

open access: yesComputing Open
Lengthy waiting times and repetitive, routine requests can detrimentally impact the operational efficiency of the Service Desk department, ultimately jeopardizing customer loyalty to the company.
Michal Dostál
doaj   +1 more source

Stakeholder Perspectives on Therapeutic and Safe Building Design in Residential Care

open access: yesAustralian Journal of Social Issues, EarlyView.
ABSTRACT Residential care is a form of out‐of‐home care that plays a critical role in supporting vulnerable young people in Australia. However, there is an evidence gap regarding the built environment in this context. This research aimed to explore the perspectives of key stakeholders in residential care in Victoria, Australia, regarding design that ...
Carmen Schroder   +3 more
wiley   +1 more source

Improvement of incident management model using machine learning methods

open access: yesMokslas: Lietuvos Ateitis
Technical support of IT infrastructure is a crucial aspect of organizational operations, with the most challenging task being ensuring service continuity.
Roman Jevsejev, Mindaugas Bereiša
doaj   +1 more source

University strategy in transnational higher education: The strategic approaches of newly established and ‘small’ international branch campuses

open access: yesBritish Educational Research Journal, EarlyView.
Abstract Newly established international branch campuses (IBCs) commence operations without a student body, and even after several years, many institutions fail to grow beyond 500 students. Despite having unique strategic needs, small IBCs are largely overlooked in the higher education literature.
Stephen Wilkins, Joe Hazzam
wiley   +1 more source

There's no "I" in Research Data Management: Reshaping RDM Services Toward a Collaborative Multi-Stakeholder Model

open access: yesJournal of eScience Librarianship, 2023
Objective: This article examines a reshaped service model for research data management (RDM) founded on centralized and cohesive collaboration between multiple stakeholders at a large research university in Canada.
Alisa B. Rod   +2 more
doaj   +2 more sources

Chilean science teachers' conceptualisations of disability when teaching students with autism

open access: yesBritish Educational Research Journal, EarlyView.
Abstract This study examines how Chilean secondary science teachers conceptualise disability when teaching students with autism in integrated classroom settings. Grounded in critical disability studies, the research employs a qualitative story‐completion method, using a fictional classroom scenario to prompt teachers to construct narratives that reveal
Alexis Gonzalez‐Donoso   +1 more
wiley   +1 more source

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