Results 21 to 30 of about 26,082,229 (295)

Evolution of Reference: A New Service Model for Science and Engineering Libraries.

Issues in Science and Technology Librarianship, 2008
This article explores the different steps involved in adopting a new service model at the University of Arizona Science-Engineering Library. In a time of shrinking budgets and changing user behavior the library was forced to rethink it reference ...
Marianne Stowell Bracke, Elizabeth Kline, Sainath Chinnaswamy   +2 more
doaj   +1 more source

Quality Management in Service Desk - How Does Service Desk Managers Define and Measure Quality

Proceedings of the 20th International Conference on Enterprise Information Systems, 2018
peerReviewed
Hjelt, Maiju, Syynimaa, Nestori
openaire   +3 more sources

Dimensioning the Optimal Number of Parallel Service Desks in the Passenger Handling Process at Airports Considered as a Queueing System—Case Study

Aerospace, 2023
Queueing theory is currently a widely used method for optimizing activities not only in air transport but also in other sectors, in both production and the use of personnel.
Edina Jenčová, Peter Koščák, Martina Koščáková   +2 more
doaj   +1 more source

Roaming Reference: Reinvigorating Reference through Point of Need Service

Partnership: The Canadian Journal of Library and Information Practice and Research, 2011
Roaming reference service was pursued as a way to address declining reference statistics. The service was staffed by librarians armed with iPads over a period of six months during the 2010-2011 academic year.
Kealin M. McCabe, James R.W. MacDonald
doaj   +1 more source

Analysis of IT Service Desk Applications Using the Servqual Method at The Republic of Indonesia National Library

Paradigma
The National Library has implemented an Electronic-Based Government System (SPBE) so that library service operations and operations for the national library staff have used a computerized system which results in the PERPUSNAS requiring centralized ...
Siti Nur Khasanah, Dewi Masyithoh
doaj   +1 more source

Incident Management of Information Technology in the Indonesia Higher Education based on COBIT Framework: A Review [PDF]

EAI Endorsed Transactions on Energy Web, 2019
Nowadays, implementing the IT management in Indonesia Higher Education (HE) has been an integral part of institution management and all business functions, starting from teaching & learning, academic information system, administration & payment ...
Syifaul Fuada
doaj   +1 more source

Microblasting Wound Dressings Mechanically Disrupt Polymicrobial Biofilms to Enhance Healing in Treatment‐Resistant Wounds

Advanced Science, EarlyView.
Treatment‐resistant wounds caused by polymicrobial biofilms are refractory to conventional therapies due to the dense extracellular matrices. We developed μBLAST, a microblasting wound dressing that combines MnO2‐doped biosilica and a H2O2‐releasing mesh to generate localized oxygen microbubbles that mechanically disrupt biofilms.
Yujin Ahn, Joo Hun Lee, Christian Hurd, Jiye Lee, Junggeon Park, Adam A. Markowicz, Zheyuan Zhang, Joanne Hwang, Guillermo L. Monroy, Simon A. Rogers, Woonggyu Jung, Stephen A. Boppart, Hyunjoon Kong   +12 more
wiley   +1 more source

Aberrant GRP78 Phase Transition Sustains Endothelial IRE1α Signaling and Drives Blood–Brain Barrier Failure in Cerebral Amyloid Angiopathy

Advanced Science, EarlyView.
Vascular Aβ40 corrupts GRP78 phase behavior in brain endothelial cells, sustaining IRE1α–TRAF2–JNK signaling and driving apoptosis, tight junction loss, and blood–brain barrier failure in cerebral amyloid angiopathy. Pharmacological IRE1α inhibition restores vascular integrity, reduces leakage, and improves functional outcomes, revealing a targetable ...
Honglin Zheng, Qiang Li, Haiyang Luo, Yapei Yuan, Na Zhang, Yongting Lu, Suying Duan, Jieshi Zhong, Hang Zhang, Chenyang Liu, Yaochong Zhang, Wenzhuo Zhao, Yaxuan Song, Tuo Wang, Si Yan, Yapeng Li, Han Liu, Yuan Gao, Zongping Xia, Yuming Xu   +19 more
wiley   +1 more source

Beyond Open Source Software: Solving Common Library Problems Using the Open Source Hardware Arduino Platform

Partnership: The Canadian Journal of Library and Information Practice and Research, 2013
Using open source hardware platforms like the Arduino, libraries have the ability to quickly and inexpensively prototype custom hardware solutions to common library problems.
Jonathan Younker, Tim Ribaric
doaj   +1 more source

Fully Recyclable Printed Magnetoresistive Sensors Covering Broad Operational Ranges for Sustainable Interactive Electronics

Advanced Electronic Materials, EarlyView.
This work presents a sustainable printing and recycling strategy for magnetic sensors designed for IoT applications. By combining solvent‐orthogonal binders with tailored magnetic fillers, the sensors achieve tunable sensitivity across low to high magnetic field ranges.
Rui Xu, Guannan Mu, Shirong Huang, Sebastian Lehmann, Gianaurelio Cuniberti, Kornelius Nielsch, Denys Makarov   +6 more
wiley   +1 more source