Results 41 to 50 of about 39,203,027 (304)

Identification and Classification of ITIL Implementation Critical Success Factors in Iran [PDF]

open access: yesمطالعات مدیریت کسب و کار هوشمند, 2013
Nowadays, many organizations took Information Technology Infrastructure Library (ITIL) best practices in the field of IT service management to improve their service management related processes.
Mohammad Mehrabioun Mohammadi   +2 more
doaj  

Dartcor Management Services

open access: yesCommunications of the Association for Information Systems, 2002
This case describes the challenges and opportunities that a relatively small organization in the contract management and catering business faces with the introduction of new technology. The case provides students with significant information about the firm and its industry and allows them to engage in the justification process for a new system.
PICCOLI, Gabriele, REYNOLDS D.
openaire   +4 more sources

Referral Patterns and Diagnostic Timeliness in Pediatric Cancer: A Hospital‐Based Study in Indonesia

open access: yesPediatric Blood &Cancer, EarlyView.
ABSTRACT Background Timely diagnosis and treatment are critical for improving survival among children with cancer. In low‐ and middle‐income countries (LMICs), delays are common and may be influenced by fragmented referral pathways and diagnostic limitations.
Nur Melani Sari   +5 more
wiley   +1 more source

Viable service systems and decision making in service management [PDF]

open access: yes, 2012
This paper addresses decision making in the management of complex service systems, highlighting the contribution of the viable systems approach as an interpretative and governance methodology based on systems thinking.
Ng Irene C. L.   +16 more
core   +1 more source

An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices

open access: yesInformation, 2021
Information technology (IT) service management is considered a collection of frameworks that support organizations managing services. The implementation of these kinds of frameworks is constantly increasing in the IT service provider domain.
João Serrano   +4 more
doaj   +1 more source

Venetoclax‐Based Therapy as a Bridge to Hematopoietic Stem Cell Transplantation in Relapsed or Refractory Pediatric Acute Leukemia

open access: yesPediatric Blood &Cancer, EarlyView.
ABSTRACT Relapsed and/or refractory (R/R) pediatric acute leukemia carries a dismal prognosis, largely driven by chemoresistance to conventional salvage therapy. The BH3‐mimetic venetoclax, combined with chemotherapy or hypomethylating agents, has demonstrated efficacy in small clinical trials.
Katherine S. Colman   +9 more
wiley   +1 more source

Fusion of OSS/BSS and ITSM Systems in ICT Industry

open access: yesDianxin kexue, 2014
As fusion and openness become the trend of ICT industry,an OSS/BSS/ITSM system in a service provider or network operator needs effective integration with external systems and resources as well as among the internal isolated components,to provide better ...
Yashi Wang, Lijuan Min, Yan Zhou
doaj   +2 more sources

Support for incident management in optical networks through critical points identification

open access: yesIngeniería e Investigación, 2019
In incident management for optical networks, when a fault or event occurs, a network element will often send a notification, in the form of an “alarm”, to operators and managers. Alarms contain valuable information to support the fault management process
Aminadabe Barbosa de Sousa   +3 more
doaj   +1 more source

Strategic Management of IT Practices in Tourism for Operation and Service Enhancement

open access: yesAdministrative Sciences, 2022
The information technology infrastructure library (ITIL) standard describes processes that should be implemented in Information Technology (IT) departments for proper operations management, which includes human resources management, economic management ...
Rubio Sánchez Juan Luis   +2 more
doaj   +1 more source

Biphasic Clinical Course of Pediatric Cytomegalovirus‐Associated Immune Thrombocytopenia: Early Poor Treatment Response but Favorable Long‐Term Outcomes

open access: yesPediatric Blood &Cancer, EarlyView.
ABSTRACT Background Cytomegalovirus (CMV) is a recognized trigger of immune thrombocytopenia (ITP); however, its incidence and impact on disease course in children remain controversial. Therefore, we aimed to characterize the clinical course of pediatric patients with CMV‐associated ITP.
Oded Gilad   +9 more
wiley   +1 more source

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