Results 1 to 10 of about 3,379 (205)
Proposal of the Implementation Theory Selection Model and exemplar application in fall injury prevention. [PDF]
PLoS ONEIntroductionThe use of theories, models and/or frameworks (TMFs) in implementation research and practice is essential for developing useful and testable implementation strategies.
Alexandra M B Korall +10 more
doaj +2 more sources
A Lightweight ITSM Framework for Balancing Service Value and Cost Efficiency in Digital MSMEs
Journal of Information Systems and InformaticsThis study explores how Indonesian Micro, Small, and Medium Enterprises (MSMEs) manage IT services with limited staff and budgets, proposing that a simpler, lightweight approach to IT service management (ITSM) is more suitable for this context.
Marcel Marcel, Jessica Alexander
doaj +2 more sources
Interaction of SHP-2 SH2 domains with PD-1 ITSM induces PD-1 dimerization and SHP-2 activation
Communications Biology, 2020 Programmed cell death-1 (PD-1) inhibits T cell responses. This function relies on interaction with SHP-2. PD-1 has one immunoreceptor tyrosine-based inhibitory motif (ITIM) at Y223 and one immunoreceptor tyrosine-based switch motif (ITSM) at Y248.
Nikolaos Patsoukis +2 more
exaly +2 more sources
Journal of Information Systems and InformaticsThis paper looks at how the FitSM framework, together with Socio-Technical Systems (STS) theory, can help improve IT Service Management (ITSM) in a small software development firm.
Evelline Kristiani, Marcel Marcel
doaj +2 more sources
A Case Study on Realization of ITSM Performance Applying the Change Management Framework of ITSM
Journal of the Korea Society of IT Services, 2011 Abstract 논문투고일：2011년 04월 14일 논문수정완료일：2011년 05월 20일 논문게재확정일：2011년 06월 11일* 동부CNI 연구소Recently, interests in IT Service Management(ITSM) are increasi ng internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to instituti onalize it as a culture of the organization through effective change management.
exaly +3 more sources
Definition and Validation of Metrics for ITSM Process Models [PDF]
2010 Seventh International Conference on the Quality of Information and Communications Technology, 2010 Process metrics can be used to establish baselines, to predict the effort required to go from an “as-is” to a “to-be” scenario or to pinpoint problematic ITSM process models. Several metrics proposed in the literature for business process models can be used for ITSM process models as well.
Fernando Brito E Abreu
exaly +2 more sources
Journal of Minimal Access SurgeryIntrathoracic sleeve migration (ITSM) is a complication that uncommonly occurs post-sleeve gastrectomy, with an incidence rate anecdotally ranging from 5% to 45%. Its treatment has established difficulties by bariatric surgeons worldwide.
Maher Ali Alqattan +2 more
doaj +2 more sources
Approaches to ITSM level measurement and evaluation [PDF]
SHS Web of Conferences, 2020 The paper examines ITSM (IT Service Management) which is based on the internationally accepted ITIL standard (IT Infrastructure Library). Within the domain of ITSM special attention is given to constant improvements in IS/IT services.
Hamranová Anna +2 more
doaj +1 more source
Developing an Improved ITSM Framework for Ethio Telecom
Journal of Information Systems and Informatics, 2021 Telecom service providers are engaged exhaustively in providing various kinds of IT services for their customers. These IT services should be customer-oriented, and quality-based to be competitive in the market.
Getamesay Biyadgilign Berihun +1 more
doaj +1 more source
A Model for ITSM Software Selection using Fuzzy TOPSIS Approach [PDF]
Journal of Information Technology Management, 2013 Nowadays a growing number of implementing informationtechnology service management (ITSM) frameworks proves the trends toimprove the IT services and processes in organizations.
Saeed Rouhani +3 more
doaj +1 more source