Results 1 to 10 of about 1,762 (180)

Approaches to ITSM level measurement and evaluation [PDF]

open access: yesSHS Web of Conferences, 2020
The paper examines ITSM (IT Service Management) which is based on the internationally accepted ITIL standard (IT Infrastructure Library). Within the domain of ITSM special attention is given to constant improvements in IS/IT services.
Hamranová Anna   +2 more
doaj   +2 more sources

Proposal of the Implementation Theory Selection Model and exemplar application in fall injury prevention. [PDF]

open access: yesPLoS ONE
IntroductionThe use of theories, models and/or frameworks (TMFs) in implementation research and practice is essential for developing useful and testable implementation strategies.
Alexandra M B Korall   +10 more
doaj   +2 more sources

Bacterial EPIYA/EPIYA-like effector motifs and host regulatory pY-SH2 logic: a sequence-informed three-layer convergence model [PDF]

open access: yesFrontiers in Cellular and Infection Microbiology
Bacterial pathogens frequently manipulate host signaling through short linear motifs (SLiMs) that are compact, rapidly evolvable, and often embedded in flexible effector regions. EPIYA/EPIYA-like effector motifs and related bacterial phosphotyrosine (pY)
Chunyan Wang, Congli Yuan
doaj   +2 more sources

A Case Study on Realization of ITSM Performance Applying the Change Management Framework of ITSM

open access: yesJournal of the Korea Society of IT Services, 2011
Abstract 논문투고일:2011년 04월 14일 논문수정완료일:2011년 05월 20일 논문게재확정일:2011년 06월 11일* 동부CNI 연구소Recently, interests in IT Service Management(ITSM) are increasi ng internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to instituti onalize it as a culture of the organization through effective change management.
exaly   +3 more sources

Definition and Validation of Metrics for ITSM Process Models [PDF]

open access: yes2010 Seventh International Conference on the Quality of Information and Communications Technology, 2010
Process metrics can be used to establish baselines, to predict the effort required to go from an “as-is” to a “to-be” scenario or to pinpoint problematic ITSM process models. Several metrics proposed in the literature for business process models can be used for ITSM process models as well.
Fernando E Abreu
exaly   +3 more sources

Sliding hiatus hernia (intrathoracic sleeve migration) post-laparoscopic sleeve gastrectomy: A case series and review of literature

open access: yesJournal of Minimal Access Surgery
Intrathoracic sleeve migration (ITSM) is a complication that uncommonly occurs post-sleeve gastrectomy, with an incidence rate anecdotally ranging from 5% to 45%. Its treatment has established difficulties by bariatric surgeons worldwide.
Maher Ali Alqattan   +2 more
doaj   +2 more sources

Developing an Improved ITSM Framework for Ethio Telecom

open access: yesJournal of Information Systems and Informatics, 2021
Telecom service providers are engaged exhaustively in providing various kinds of IT services for their customers. These IT services should be customer-oriented, and quality-based to be competitive in the market.
Getamesay Biyadgilign Berihun   +1 more
doaj   +1 more source

A Model for ITSM Software Selection using Fuzzy TOPSIS Approach [PDF]

open access: yesJournal of Information Technology Management, 2013
Nowadays a growing number of implementing informationtechnology service management (ITSM) frameworks proves the trends toimprove the IT services and processes in organizations.
Saeed Rouhani   +3 more
doaj   +1 more source

Gamification in IT Service Management: A Systematic Mapping Study

open access: yesApplied Sciences, 2021
Despite the benefits of adopting IT Service Management (ITSM) reference models, such initiatives do not always produce the expected results. The research literature in this area concludes that motivation, engagement, skills, experience, performance and ...
Manuel Trinidad   +2 more
doaj   +1 more source

Broadband inverted T-shaped seismic metamaterial

open access: yesMaterials & Design, 2021
Seismic metamaterials (SMs) are expected to assist or replace traditional isolation systems owing to their strong attenuation of seismic waves. In this work, a one-dimensional inverted T-shaped SM (1D ITSM) composed of arrays of inverted T-shaped ...
Yi Zeng   +8 more
doaj   +1 more source

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