Results 21 to 30 of about 854,645 (265)
Ontological Approach Knowledge Management in it Consulting Service
Revista Cubana de Ingeniería, 2014 Knowledge is a resource with enormous potential, management increases business opportunities,present and future competitiveness , create wealth and provide added values to achieve an advantageousposition in the market, thus improving the effectiveness of
Jessy Lino Alfonso +2 more
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Analisis Dampak Penerapan IT Service Desk pada Bank XYZ
ComTech, 2010 The purpose of this study is to identify the determinants of IT operational performance related to IT Service Desk. And to determine the consideration of implementing IT Service Desk in the company business processes.
Ario Adi Prasetyo, Ford Lumban Gaol
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ComTech, 2011 Information Technology (IT) grows very rapidly and affects every aspect of business life to support competition with other companies that have the same field. PT. Matahari Putra Prima has implemented a computerized system as one of its business strategy
Hendra Hendra
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A machine learning based help desk system for IT service management
Journal of King Saud University: Computer and Information Sciences, 2021 A help desk system that acts as a single point of contact between users and IT staff is introduced in this paper. It utilizes an accurate ticket classification machine learning model to associate a help desk ticket with its correct service from the start
Feras Al-Hawari, Hala Barham
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Journal of Information Systems and InformaticsThis paper looks at how the FitSM framework, together with Socio-Technical Systems (STS) theory, can help improve IT Service Management (ITSM) in a small software development firm.
Evelline Kristiani, Marcel Marcel
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A Bibliometric Analysis of Publications in Uremic Toxins From 1991 to 2024
Therapeutic Apheresis and Dialysis, EarlyView.ABSTRACT Background Uremic toxins are a growing area of research in nephrology, with significant implications in the progression and treatment of chronic kidney disease (CKD) and the management of end‐stage kidney disease (ESKD). This bibliometric analysis aims to evaluate the global research trends, key contributors, and the impact of publications in ...
Yuh‐Shan Ho +7 more
wiley +1 more source
Communications of the Association for Information Systems, 2002 This case describes the challenges and opportunities that a relatively small organization in the contract management and catering business faces with the introduction of new technology. The case provides students with significant information about the firm and its industry and allows them to engage in the justification process for a new system.
PICCOLI, Gabriele, REYNOLDS D.
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Therapeutic Apheresis and Dialysis, EarlyView.ABSTRACT Background Therapeutic apheresis (TA) is an established treatment modality for hematologic, neurologic, and immunologic disorders, yet access remains severely limited in sub‐Saharan Africa. Donor apheresis, including platelet apheresis collection from healthy donors, represents an important complementary modality supporting blood product ...
Nosa Bazuaye +33 more
wiley +1 more source
Assessing the Maturity Level of Open Ticket Services Using ITIL V4 Framework
Journal of Applied Informatics and ComputingInformation technology services are fundamental in facilitating academic operations within higher education institutions. One essential component of IT service delivery is a ticket-based system designed to manage user-reported incidents and service ...
Arvhi Randita Setia +2 more
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CLOUD TECHNOLOGIES IN BUSINESS MANAGEMENT
Фінансово-кредитна діяльність: проблеми теорії та практики, 2021 . The modern world is in the phase of active implementation of digitalization of most processes, including cloud technologies, which is also associated with the introduction of quarantine measures in most countries.
V. Gevko +5 more
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