Results 21 to 30 of about 842,594 (265)

Ontological Approach Knowledge Management in it Consulting Service

open access: yesRevista Cubana de Ingeniería, 2014
Knowledge is a resource with enormous potential, management increases business opportunities,present and future competitiveness , create wealth and provide added values to achieve an advantageousposition in the market, thus improving the effectiveness of
Jessy Lino Alfonso   +2 more
doaj   +1 more source

Analisis Dampak Penerapan IT Service Desk pada Bank XYZ

open access: yesComTech, 2010
The purpose of this study is to identify the determinants of IT operational performance related to IT Service Desk. And to determine the consideration of implementing IT Service Desk in the company business processes.
Ario Adi Prasetyo, Ford Lumban Gaol
doaj   +1 more source

A machine learning based help desk system for IT service management

open access: yesJournal of King Saud University: Computer and Information Sciences, 2021
A help desk system that acts as a single point of contact between users and IT staff is introduced in this paper. It utilizes an accurate ticket classification machine learning model to associate a help desk ticket with its correct service from the start
Feras Al-Hawari, Hala Barham
doaj   +1 more source

Penerapan Best Practice IT Service Management dalam Perbaikan IT Service Desk: Studi Kasus PT. Matahari Putra Prima

open access: yesComTech, 2011
Information Technology (IT) grows very rapidly and affects every aspect of business life to support competition with other companies that have the same field. PT. Matahari Putra Prima has implemented a computerized system as one of its business strategy
Hendra Hendra
doaj   +1 more source

Dartcor Management Services

open access: yesCommunications of the Association for Information Systems, 2002
This case describes the challenges and opportunities that a relatively small organization in the contract management and catering business faces with the introduction of new technology. The case provides students with significant information about the firm and its industry and allows them to engage in the justification process for a new system.
PICCOLI, Gabriele, REYNOLDS D.
openaire   +3 more sources

Improving IT Service Management (ITSM) Capability in Small Application Development Firms Using FitSM: A Case Study Integrated with Socio-Technical Systems Theory

open access: yesJournal of Information Systems and Informatics
This paper looks at how the FitSM framework, together with Socio-Technical Systems (STS) theory, can help improve IT Service Management (ITSM) in a small software development firm.
Evelline Kristiani, Marcel Marcel
doaj   +1 more source

CLOUD TECHNOLOGIES IN BUSINESS MANAGEMENT

open access: yesФінансово-кредитна діяльність: проблеми теорії та практики, 2021
. The modern world is in the phase of active implementation of digitalization of most processes, including cloud technologies, which is also associated with the introduction of quarantine measures in most countries.
V. Gevko   +5 more
doaj   +1 more source

Therapeutic Apheresis in Nigeria: A Multi‐Center Summary of Abstracts From the Inaugural Nigerian Society for Apheresis Scientific Meeting

open access: yesTherapeutic Apheresis and Dialysis, EarlyView.
ABSTRACT Background Therapeutic apheresis (TA) is an established treatment modality for hematologic, neurologic, and immunologic disorders, yet access remains severely limited in sub‐Saharan Africa. Donor apheresis, including platelet apheresis collection from healthy donors, represents an important complementary modality supporting blood product ...
Nosa Bazuaye   +33 more
wiley   +1 more source

An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices

open access: yesInformation, 2021
Information technology (IT) service management is considered a collection of frameworks that support organizations managing services. The implementation of these kinds of frameworks is constantly increasing in the IT service provider domain.
João Serrano   +4 more
doaj   +1 more source

Establishing an Apheresis Medicine Program in a Resource‐Constrained Setting: A 5‐Year Experience From Lagos, Nigeria

open access: yesTherapeutic Apheresis and Dialysis, EarlyView.
ABSTRACT Background Establishing a comprehensive apheresis medicine program in a resource‐constrained setting presents significant structural, financial, and logistical challenges. Despite the growing clinical importance of apheresis services globally, published experience from sub‐Saharan Africa remains sparse.
Folasade Adelekan‐Popoola   +4 more
wiley   +1 more source

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