Results 51 to 60 of about 39,203,027 (304)

Education for IT service management standards [PDF]

, 2009
Service management standards such as the IT Infrastructure Library (ITIL), and now ISO/IEC 20000, provide guidance and tools for the effective management and control of IT service delivery.
Cater-Steel, Aileen, Toleman, Mark
core  

Decision Support Systems for IT Service Management [PDF]

, 2016
Group-based Decision and Knowledge Support Systems have the potential to assist Information Technology Service Managers make sound decisions. We use narrative enquiry and reflective processes to review two recent projects that designed decision support ...
Shrestha, Anup, Cater-Steel, Aileen, Valverde, Raul, Toleman, Mark   +3 more
core   +1 more source

Parents of Youth With Cancer Report on Their Psychosocial Care: iSTEPPP Survey Finds Alignment and Gaps With Standards

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Background The Standards for Psychosocial Care for Children with Cancer and Their Families guide the provision of comprehensive psychosocial care. Parallel to research characterizing implementation of the Standards from the perspective of providers, this study examines implementation of the Standards from the perspective of parents of youth ...
Emily M. Pariseau, Kimberly Buff, Michele A. Scialla, Kimberly S. Canter, Lori Wiener, Victoria Sardi‐Brown, Julia B. Tager, Kamyar Arasteh, Anne E. Kazak   +8 more
wiley   +1 more source

Knowledge Management System Evaluation Using DeLone McLean Model: A Case Study of IT Service Desk Bank XYZ

Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI), 2023
Bank XYZ is one of the biggest banks in Indonesia. It has IT Service Desk function under Information Technology Division that specifically handles complaints or problems related to IT.
Desiana Nurul Maftuhah, Lia Ellyanti, Dana Indra Sensuse, Damayanti Elisabeth, Nadya Safitri, Sofian Lusa   +5 more
doaj   +1 more source

Exercise Capacity, Physical Activity, Fatigue, and Neurocognitive Function in Adult Survivors of Childhood Acute Lymphoblastic Leukemia

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Background Adult survivors of childhood acute lymphoblastic leukemia (ALL) are at risk of reduced exercise capacity, decreased physical activity levels, persistent fatigue, and neurocognitive deficits. The aim was to investigate exercise capacity and physical activity levels of adult survivors of childhood ALL and their associations with ...
Laura Jess, Gustaf Glavå, Simon Skau, Hans‐Georg Kuhn, Maria Bäck, Marianne Jarfelt   +5 more
wiley   +1 more source

IT Service Management: A Cross-national Study of ITIL Adoption [PDF]

, 2014
IT Service Management (ITSM) is transforming the management of the IT function on a global scale with major changes in work practices. The intent of this study is to empirically explore how IT service management is adopted in today’s global economy.
Kolbe, Lutz, Cater-Steel, Aileen, Gacenga, Francis, Marrone, Mauricio   +3 more
core   +1 more source

“We Cannot Talk as a Family”: Complexities of Survivorship Communication Among Hispanic/Latino Young Adult Survivors of Childhood Cancer, Parents, and Clinicians

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Background Young adult childhood cancer survivors (YA‐CCS) have an increased risk of treatment‐related health complications throughout their lives. Lifelong survivorship care is recommended, yet many YA‐CCS experience disruptions in care during pediatric‐to‐adult transitions and do not receive recommended survivorship care.
Kevin Shanchen Pu, Nicole Fernández‐Viña, Briana C. Martin‐Villa, Daniela Ramirez, Rebecca M. Lewinsohn, Mary Smith, Heidi Boynton, Lidia Schapira, Stephanie M. Smith   +8 more
wiley   +1 more source

Identifying Patterns of Hospitalizations Among Childhood Cancer Survivors: A Population‐Based Study

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Background Childhood cancer survivors (CCSs) experience more hospitalizations than the general population. We aimed to identify distinct hospitalization patterns among Queensland CCSs and the associated characteristics. Methods Cases (aged ≤14 years) diagnosed between 1995 and 2019 while residents of Queensland were identified through the ...
Hai Pham, Teyl Engstrom, Peter Baade, Natalie Bradford, Sarah Pont, Louise Marquart‐Wilson, Natasha Nassar, Jason D. Pole   +7 more
wiley   +1 more source

Comparison of models and standards for implementing IT service capacity management

Revista Facultad de Ingeniería Universidad de Antioquia, 2015
Debido al gran crecimiento que han tenido hoy en día los servicios de Tecnologías de la Información (TI), las industrias necesitan algún tipo de marco y/o normas para la gestión de sus servicios, especialmente los servicios de TI, por lo que se hace ...
Alleinni Féliz-Sánchez, Jose Antonio Calvo-Manzano   +1 more
doaj   +3 more sources

OpsMind: An AI-Assisted Decision-Support Framework for Intelligent IT Service Management [PDF]

Journal of Computing and Communication
With enterprises processing more service requests, while striving to preserve operational efficiency and adherence to Service Level Agreements (SLAs), the ITSM environments are rising in complexity.
Yasmin Hosny
doaj   +1 more source