Results 171 to 180 of about 8,506 (219)
Some of the next articles are maybe not open access.
2018
In Chapters 1 and 2, DevOps and ITIL were introduced as an independent framework/methodology, and I consciously did not make an effort to bring together the two entities. I will analyze them together in this chapter. I will dissect the big-ticket conflicts, and the chapter will set the tone for the rest of the book to follow, in other words, for ...
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In Chapters 1 and 2, DevOps and ITIL were introduced as an independent framework/methodology, and I consciously did not make an effort to bring together the two entities. I will analyze them together in this chapter. I will dissect the big-ticket conflicts, and the chapter will set the tone for the rest of the book to follow, in other words, for ...
openaire +1 more source
ITIL usage, and use of ITIL recommended practices and the IT outsourcing relationship quality
2013This research examines how outsourced IT arrangements are influenced by ITIL processes that are recommended as being important for the success of outsourcing. The research employed both qualitative (focus groups, one exploratory and one supplementary) and quantitative (Structural Equation Modelling) methods to evaluate the effects of ITIL recommended ...
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How to Optimize the Implementation of ITIL through a Process Ordering Algorithm
Applied Sciences (Switzerland), 2020Magdalena Arcilla
exaly
Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation
Information Systems Management, 2014Jon Iden, Tom Roar Eikebrokk
exaly
Technology adoption model and a road map to successful implementation of ITIL
Journal of Enterprise Information Management, 2013Norita Ahmad
exaly
Effective organisational change to achieve successful ITIL implementation
Journal of Enterprise Information Management, 2019Aileen Cater-Steel +2 more
exaly
Strategising IT service management through ITIL implementation: model and empirical test
Total Quality Management and Business Excellence, 2017Tom Roar Eikebrokk, Jon Iden
exaly

