Results 171 to 180 of about 10,947 (214)

How to Optimize the Implementation of ITIL through a Process Ordering Algorithm

Applied Sciences (Switzerland), 2020
Magdalena Arcilla Cobian
exaly  

Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation

Information Systems Management, 2014
Tom R. Eikebrokk, Jon Iden
exaly  

Technology adoption model and a road map to successful implementation of ITIL

Journal of Enterprise Information Management, 2013
Norita Ahmad
exaly  

ITIL PRACTICES

2020
openaire   +1 more source

Strategising IT service management through ITIL implementation: model and empirical test

Total Quality Management and Business Excellence, 2017
Tom R. Eikebrokk, Jon Iden
exaly  

Effective organisational change to achieve successful ITIL implementation: Lessons learned from a multiple case study of large Australian firms

Journal of Enterprise Information Management, 2019
Jeffrey Soar, Mohammad Mehdi Rajaeian, Aileen Cater-Steel   +2 more
exaly  

ITIL

2008
openaire   +1 more source

Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

Information Systems Management, 2009
Aileen Cater-Steel, Carol Pollard
exaly  

ITIL

2006
openaire   +1 more source

ITIL refreshed

ITNOW, 2007
openaire   +1 more source