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Adoption Factors and Implementation Steps of ITSM in the Target
2009 Third Asia International Conference on Modelling & Simulation, 2009ITIL is the most widely used IT framework in most organizations nowadays. Many public and private IT organizations have good impressions and attempt to adopt ITIL into their own businesses. However, the ITIL implementation faces some issues by the target organizations to accept this as a complete framework.
Masarat Ayat +3 more
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Computational nanotechnology
The article considers the problem of practical modernization of IT service management system in software development companies. This problem has recently been widely considered in the works of world scientists [1-5; 13-15].
M. Smirnov, E. Mityakov, A. Makhov
semanticscholar +1 more source
The article considers the problem of practical modernization of IT service management system in software development companies. This problem has recently been widely considered in the works of world scientists [1-5; 13-15].
M. Smirnov, E. Mityakov, A. Makhov
semanticscholar +1 more source
2017
This chapter describes the context in which many IT managers begin their ServiceNow implementation projects, and the critical mistakes many make in the process. Knowing how problems manifest themselves, we then identify guiding principles to avoid those traps as you approach your ITSM initiatives.
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This chapter describes the context in which many IT managers begin their ServiceNow implementation projects, and the critical mistakes many make in the process. Knowing how problems manifest themselves, we then identify guiding principles to avoid those traps as you approach your ITSM initiatives.
openaire +1 more source
2017
Chapter 1 described common traps to watch out for when approaching your ITSM initiative and offered pragmatic principles for avoiding them. In this chapter we go one step further, and review a five-step general implementation strategy that applies the recommended principles.
openaire +1 more source
Chapter 1 described common traps to watch out for when approaching your ITSM initiative and offered pragmatic principles for avoiding them. In this chapter we go one step further, and review a five-step general implementation strategy that applies the recommended principles.
openaire +1 more source
2015
After a 1 year long preparation, at April 1st 2008, we had the kickoff meeting of itsme, a project with the ambition of designing and building an innovative front end of Linux for workstations (De Michelis et al. 2009). The idea behind our project was to go beyond the desktop metaphor shaping all existing operating systems for workstations (Windows ...
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After a 1 year long preparation, at April 1st 2008, we had the kickoff meeting of itsme, a project with the ambition of designing and building an innovative front end of Linux for workstations (De Michelis et al. 2009). The idea behind our project was to go beyond the desktop metaphor shaping all existing operating systems for workstations (Windows ...
openaire +1 more source
2019
Nachdem die Digitalisierung, ihre Technologien und ihre Auswirkungen auf die Geschaftswelt definiert wurden und ein Ausblick auf aktuelle Anforderungen an das Management gestellt wurde, wird diese Arbeit untersuchen, wie sich das IT-Service-Management in der Digitalisierung verhalt. Dazu wird eine Reihe von Forschungsergebnissen prasentiert. Anhand der
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Nachdem die Digitalisierung, ihre Technologien und ihre Auswirkungen auf die Geschaftswelt definiert wurden und ein Ausblick auf aktuelle Anforderungen an das Management gestellt wurde, wird diese Arbeit untersuchen, wie sich das IT-Service-Management in der Digitalisierung verhalt. Dazu wird eine Reihe von Forschungsergebnissen prasentiert. Anhand der
openaire +1 more source
Problematika implementace ITSM
2008The main objective of this diploma thesis is to identify the problems (restrictions, impasses) which are connected with the practical implementation described in the ITIL publication - the processes of ITSM. For achieving these objectives it was necessary to study extensive library of methodologies and standards that are being used in the area of IT ...
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Service Analytics on ITSM Processes Using Time Series
Algorithms for Intelligent Systems, 2022Ioannis Karamitsos +2 more
exaly
Simulation of ITSM Processes as Training Tool Set
2010As IT Service Management becomes more and more common in actual IT organizations, the need of trained personnel raises sharply. To cover theses needs, companies can either train their employees or they hire new employees, who possess these skills already. But what competence is required and how should it be trained?
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