Results 141 to 150 of about 12,732 (237)

Identifying Factors Affecting Patient Satisfaction using the Kano Model

open access: yes, 2017
The Kano model has been used widely in several industries to understand complex customer needs, improve service quality, influence service consumption, and add value to the service that enhances customer satisfaction.
Materla, Tejaswi, Cudney, Elizabeth A.
core  

Perancangan Baby Box Multifungsi dengan Menggunakan Model Kano dan Quality Function Deployment (QFD)

open access: yes, 2015
Masih jarangnya pengembangan yang ada pada baby box dipasaran membuat produk baby box hanya dapat digunakan secara singkat yaitu sampai anak usia maksimal 2 tahun saja, sehingga dibutuhkan baby box yang memiliki fungsi lain sehingga dapat digunakan lebih
CHRISTOPHERUS, NANDA ENDRADI
core  

KANO MODEL IN MEASURING CUSTOMER SATISFACTION

open access: yes, 2016
Cilj ovog diplomskog rada je naglašavanje važnosti mjerenja zadovoljstva potrošača te upravljanja kvalitetom. U suvremenim uvjetima poslovanja organizacije te nuditelji usluga se svakodnevno susreću sa nemilosrdnim rastom konkurencije, stoga je u borbi ...
Đukić, Ivana
core  

Research on Age-Friendly Kitchen Cabinet Design Based on the Kano-QFD-FBS Model

open access: yesBioResources
In home-based elder care, kitchen cabinets serve a critical function in the daily lives of older adults. However, most cabinets currently available in the Chinese furniture market are designed for young and middle-aged users, neglecting the specific ...
Jinglian Chen   +4 more
doaj  

Home - About - Disclaimer - Privacy