Results 141 to 150 of about 9,037 (160)

Typology of Kano models: a critical review of literature and proposition of a revised model

International Journal of Quality and Reliability Management, 2013
Arash Shahin, Jiju Antony, Sung Hyun Park   +2 more
exaly  

Quantification and integration of an improved Kano model into QFD based on multi-population adaptive genetic algorithm

Computers and Industrial Engineering, 2017
Maokuan Zheng, Wenyan Song, Lina He
exaly  

A new fuzzy concept approach for Kano’s model

Expert Systems With Applications, 2009
Yu-Cheng Lee
exaly  

Kano's Model: An Integrative Review of Theory and Applications to the Field of Hospitality and Tourism

Journal of Hospitality Marketing and Management, 2013
Amy M Gregory, H G Parsa
exaly  

Contribution to quality research: a literature review of Kano's model from 1998 to 2012

Total Quality Management and Business Excellence, 2015
Hsi-Peng Lu, Tainyi Luor, Tzong-Chen Wu
exaly  

Increasing accuracy of the Kano model – a case study

Total Quality Management and Business Excellence, 2018
Peter Madzik
exaly  

IPA–Kano model: A new tool for categorising and diagnosing service quality attributes

Total Quality Management and Business Excellence, 2012
Ying-Feng Kuo, Wei-Jaw Deng
exaly  

Employee Satisfaction: Does Kano's Model Apply?

Total Quality Management and Business Excellence, 2004
Kurt Matzler, Matthias Fuchs
exaly  

An analytical Kano model for customer need analysis

Design Studies, 2009
Roger Jiao, Qianli Xu, Halimahtun M Khalid   +2 more
exaly  

Investigating pharmaceutical logistics service quality with refined Kano's model

Journal of Retailing and Consumer Services, 2020
Chia-Lin Hsu, Mu-Chen Chen
exaly