Results 221 to 230 of about 12,732 (237)

Investigating pharmaceutical logistics service quality with refined Kano's model

Journal of Retailing and Consumer Services, 2020
Mu-Chen Chen, Chia-Lin Hsu
exaly  

An analytical Kano model for customer need analysis

Design Studies, 2009
Qianli Xu, Roger J Jiao, Martin G Helander   +2 more
exaly  

Contribution to quality research: a literature review of Kano's model from 1998 to 2012

Total Quality Management and Business Excellence, 2015
Tainyi Luor, Hsi-Peng Lu, Tzong-Chen Wu   +2 more
exaly  

Employee Satisfaction: Does Kano's Model Apply?

Total Quality Management and Business Excellence, 2004
Kurt Matzler, Matthias Fuchs
exaly  

Towards the fine-tuning of a predictive Kano model for supporting product and service design

Total Quality Management and Business Excellence, 2015
Yuri Borgianni, Federico Rotini
exaly  

Kano model: A dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines

Total Quality Management and Business Excellence, 2009
Arash Shahin, Mohamed Zairi
exaly  

A novel approach for supplier selection based on the Kano model and fuzzy MCDM

International Journal of Production Research, 2013
Mazaher Ghorbani, S Mohammad Arabzad, Arash Shahin   +2 more
exaly  

Integrating the Kano Model and QFD for Designing New Products

Total Quality Management and Business Excellence, 2007
Gerson Tontini
exaly  

Research on the Design of Handheld Gimbals Based on KANO Model

2022
openaire   +1 more source

Classifying restaurant service quality attributes by using Kano model and IPA approach

Total Quality Management and Business Excellence, 2018
Tsu-Ming Yeh
exaly