Results 211 to 220 of about 12,732 (237)
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Increasing accuracy of the Kano model – a case study
Total Quality Management and Business Excellence, 2018Peter Mądzik
exaly
IPA–Kano model: A new tool for categorising and diagnosing service quality attributes
Total Quality Management and Business Excellence, 2012Ying-Feng Kuo, Wei-Jaw Deng
exaly

