Results 11 to 20 of about 4,771,009 (283)
An innovative framework for implementing lean principles in product- service system [PDF]
, 2015 The aim of this research project is to develop an innovative framework to implement lean principles in Product-Service System (PSS) with the capability of assessing the leanness level of the services offering process.
Elnadi, Moustafa
core +7 more sources
UK community health visiting: challenges faced during lean implementation [PDF]
Journal of Healthcare Leadership, 2012 Susan M Carr1,2, Pauline Pearson1, Lesley Young-Murphy3, Barbara Cleghorn41Centre for Community Health & Education Studies Research & Enterprise, Northumbria University, Newcastle upon Tyne, UK; 2School of Health, University of New ...
Carr SM +3 more
doaj +2 more sources
Lean six sigma in a call centre : a case study [PDF]
, 2010 This paper, a case study, aims to illustrate the application of lean six sigma in a call centre of a service industry corporation. The study draws on process information and primary data from a real project.
Antony, Jiju +2 more
core +4 more sources
Implementing Lean into a Servicing Environment [PDF]
, 2010 The study provides a description of what Lean means in a service context, focused on the energy sector. The study covered a range of operational processes, including TQM, Six Sigma and freestanding benchmarking and Kaizen initiatives. A divide between managers actively implementing Lean and those that are not is clear in both survey results and ...
Ross Ritchie, Jannis J. Angelis
openaire +2 more sources
Lean Service Operations and A Lean Management Application at a Foundation University
Unisia, 2022 Lean service operations and lean management are of vital importance for all service providers as much as manufacturers. Unfortunately, most universities need to be made aware of the concept of lean. However, they can benefit from lean management in all their service areas, such as admissions, administration of research funds, hiring, and nearly any ...
Almohanad Mira, Ali Osman Kuşakcı
openaire +2 more sources
Moving on - beyond lean thinking [PDF]
, 2004 Lean Thinking is currently often positioned as the underlying theory of lean production among practitioners and academics, although its originators, Womack and Jones, seem not to have presented it as a theory. This paper endeavors to analyze whether Lean
Koskela, Lauri
core +4 more sources
Development of Lean Assessment Tool for Healthcare Industry [PDF]
, 2020 The concept of lean is originated in manufacturing industry. However, this concept also has been widely adopted in service industry, from airlines to retailers.
Karningsih, Putu Dana; Department of Systems and Industrial Engineering, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia +1 more
core +1 more source
Lean Service Implementation Success Factors
Kvalita Inovácia Prosperita, 2016 Purpose: The aim of this study was to assess the validity of the factors which have influence on the Lean Service (LS) principles implementation process that serves to improve the organization and economics of district heating companies operating on the
Krystyna Lisiecka, Iwona Burka
doaj +1 more source
Lean Implementation in Service Companies [PDF]
, 2010 Service companies have been implementing Lean only in recent years. In this research three third party logistic companies and seven companies of the financial sector have been thoroughly interviewed and showed a few interesting aspects on the way they implemented Lean.
openaire +3 more sources
Prospects for creating a digital service E-Lean-Hub in a lean university model [PDF]
E3S Web of Conferences, 2020 Modern universities are small cities. They have libraries, sports complexes, swimming pools, dormitories, catering, auditoriums, payment centres, and payment terminals.
Maslova Irina +3 more
doaj +1 more source