Results 231 to 240 of about 4,771,009 (283)

Medical Maximizing Tendencies and Acceptance of Life Expectancy-Based Cancer Screening.

JAMA Netw Open
Brotzman LE, Kullgren JT, Malani PN, Solway ES, Kirch MA, Singer DC, Roberts JS, Zikmund-Fisher BJ.   +7 more
europepmc   +1 more source

Lean Service: Reassessment of Lean Manufacturing for Service Activities

Procedia Engineering, 2015
AbstractAfter decades of lean principles implementation in manufacturing companies, there is no debate about its benefits on waste elimination and efficiency improvement. Service organizations, a growing stake of the global economy, are committed to achieve such improvements.
Alfredo Sanz-Lobera
exaly   +2 more sources

Lean Service Innovation

Service Science, 2018
The purpose of this paper is to propose an approach to lean service innovation. The knowledge gap relates to three specific challenges of service innovation: early identification of the core customer value with business potential, in-depth understanding of customer value for new or potential customers, and discovery and utilization of latent customer ...
Jukka Ojasalo, Katri Ojasalo
exaly   +2 more sources

Lean service: a contingency perspective

Operations Management Research, 2023
AbstractMany firms launch consolidated lean initiatives across all their service units, but because services differ, mandated lean practices may have a poor fit with the receiving unit. Whereas plenty of research has investigated the fit of lean implementation at the service industry level, this is the first to delineate how standard lean service ...
Torbjörn Netland
exaly   +3 more sources

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A lean and mean strategy for migration to services

Proceedings of the WICSA/ECSA 2012 Companion Volume, 2012
In industry, enterprises have many software systems to be modernized and made available as added-value services. Identification of migration strategies and practices for service engineering is critical for successful legacy migration, and SOA adoption in industrial setting.
Maryam Razavian, Patricia Lago
openaire   +2 more sources

Lean Service Assessment

Zeitschrift für wirtschaftlichen Fabrikbetrieb, 2017
Kurzfassung Ganzheitliche Produktionssysteme (GPS) haben das Potenzial, die Gewinnmargen und die Kundenzufriedenheit im After Sales Service zu erhöhen. Dies gilt insbesondere für hochwertige Investitionsgüter aufgrund ihrer langen Produktlebenszyklen und eines hohen manuellen Serviceaufwands bei überwiegend planbaren ...
Uwe Dombrowski, Tim Adams, Frederic Thiel   +2 more
openaire   +1 more source

Lean service operations: translating lean production principles to service operations

International Journal of Services Technology and Management, 2004
One common theme throughout the lean production literature is the focus on manufacturing companies. This paper begins the investigation into the contingencies to the applicability of lean production to service companies. A framework for lean production is described and translated into service companies, using an empirical base consisting of ...
openaire   +2 more sources

Rethinking Lean Service

2011
Ever since Levitt’s influential Harvard Business Review article ‘Production-Line Approach to Service’ was published in 1972, it has been common for services to be treated like production lines in both the academic literature and more widely in management practice.
John Seddon, Brendan O’Donovan, Keivan Zokaei   +2 more
openaire   +1 more source

Lean: A failed theory for public services?

Public Management Review, 2013
Abstract ‘Lean’ has become a popular approach to public service reform. In the current era of reduced public spending, it promises to maintain service productivity, improve utilisation and maintain quality. Drawing on literature and empirical data, this paper will argue that the implementation of Lean to date has been defective – it has focused on the ...
RADNOR, ZOE, OSBORNE, STEPHEN PETER
openaire   +2 more sources